South Bay Hyundai

great exp excellent overall.very clean and polite salesperson .enjoyed the visit.waste no time to offer the best in town.and whats more important ?i didnt have excellent overall.very clean and polite salesperson .enjoyed the visit.waste no time to offer the best in town.and whats more important ?i didnt have to meet the manager to finalize the deal! More

Great experience I was happy with the experience and would definitely recommend the dealership to friends. I love my new car and want to thank the team for helping me. I was happy with the experience and would definitely recommend the dealership to friends. I love my new car and want to thank the team for helping me. More

Refreshing car buying experience I came out feeling like I got a good deal. I first went in months prior just to check out the car I wanted, Sheik's approach was with no pressure yet I came out feeling like I got a good deal. I first went in months prior just to check out the car I wanted, Sheik's approach was with no pressure yet gave me options. He actually gave me information with regards to credit, financing and trade ins I did not consider prior to walking into the dealership. He kept me updated via text, which I did not mind because it was only once every 2-3 weeks and if I had questions, he responded in a timely manner. Also, very patient since I had a lot of questions and cancelled my appointment twice. Highly recommend this dealership based on overall experience. I also recommend to any prospective car buyer to be prepared when walking in to purchase, get your car appraised by a third party (i used carmax), apply for a car loan from another financial institution to gauge your credit worthiness (and as a leverage in negotiations) and shop other dealership prices. More

Excellence in Sales Rep's knowledge of car features Sales Rep made all the difference in our buying decision. After shopping many other dealerships he stood out as honest, professional, knowledgeable, a Sales Rep made all the difference in our buying decision. After shopping many other dealerships he stood out as honest, professional, knowledgeable, and pleasant to do business with. He knows his stuff and explains with patience. He is head and shoulders above the other sales reps we encountered at other dealerships. The teamwork at South Bay was also admirable. More

new car Love the new car. Nothing else to say really. Great experience during the entire process. I will be back for sure. Thanks again for making it painless Love the new car. Nothing else to say really. Great experience during the entire process. I will be back for sure. Thanks again for making it painless. More

Match Made In Torrance Our salesman, Michael, was the best. He views himself as "a match maker," and he did a tremendous job matching us to the car of our needs. Our salesman, Michael, was the best. He views himself as "a match maker," and he did a tremendous job matching us to the car of our needs. More

Lease It was an awesome experience. Had gone to check out deals and ended up leasing one ! Sales was awesome, yet to experience service :) Good deal It was an awesome experience. Had gone to check out deals and ended up leasing one ! Sales was awesome, yet to experience service :) Good deal , at great speed. More

definition of customer service and respect From start to finish MJ took care of all our needs. He Worked diligently to trade me out of my car and get me in to a brand new sonata. I would highly From start to finish MJ took care of all our needs. He Worked diligently to trade me out of my car and get me in to a brand new sonata. I would highly highly recommend you contact him for any new or used car needs. More

got the best deal i was in market for while i visit many hyundai dealer to get me good deal untill i visit southbay hyundai not only they were very professional they al i was in market for while i visit many hyundai dealer to get me good deal untill i visit southbay hyundai not only they were very professional they also got me best deal .special thanks to my salesman frankie thank you for your hard work More

1st time car buyer, live & learn The sales team were all very supportive, helpful and courteous. But as soon as you sign all the paperwork, your pretty much on your own and there's no The sales team were all very supportive, helpful and courteous. But as soon as you sign all the paperwork, your pretty much on your own and there's no more support and help after that. The Service Department at this dealership has been disappointing. I bought a pre-certified used car with extended warranty thinking that was the right thing to do. The Dealership sold me a car with power windows that they installed. I repeatedly asked what the extended warranty covered and each sales person said "Bumper to Bumper". I ask again just before signing the paperwork to be more specific and I was told "bumper to bumper" except the tires and light bulbs. No one told me that the power windows (that the dealership installed) would not be covered under warranty. I found this information out from the Service Dept after the windows stopped working. The power windows that they installed stopped working within weeks of me buying the car. The company that they used are fixing it so they will work again (no cost to me), but my concern is that what happens when they break again? In the future - that cost will be out of my pocket. I asked the Service Dept to ask the company if they have any guarantee or warranty for their work on the windows. They said they did not know. The dealership charged my credit card $750 dollars as a retainer before I bought the car. It was suppose to be refunded back to my credit card. It has not been refunded so i called and the sales person asked for my credit card number again and said he will refund me as soon as possible. It still has not been refunded and I now had to "dispute the charges" in order to get my money back. Bottom line as a 1st time car buyer. The sales people and the Internet Sales people and the Finance person will say anything to make you happy.......but that's because they want your money. DO NOT SIGN ANY PAPERWORK until you get the full information of what the total cost will be. Find out what the warranty really covers. If you pay for "extended Warranty" - ask in writing exactly what that covers. Do not buy a car without it's original parts. If there are any issue with the car make sure you have it in writing that it will be fixed from the Service Department. The sales team will say yes to everything - but reality the service dept. knows what can be fixed & what can not. Read your contract line from line and ask questions what certain things mean. It might be boring, but you HAVE to do it. I guess after the money I spent on this so-called pre-certified used car and the extended warranty that it would of been the same cost as a new car with just the basics. I do not recommend this dealership. I was sold a lemon. live and learn More