South Bay Hyundai

Bad service This review is for the wanna-be professional Jack Kim. Do not let this man fool you with his lies and fake demeanor. We initiated or conversation by d This review is for the wanna-be professional Jack Kim. Do not let this man fool you with his lies and fake demeanor. We initiated or conversation by discussing how there was an issue with my catalytic converter because it had been looked at by my local auto shop. They told me this part was covered under warranty, and sure enough it was. When Jack and his mechanic looked at it they also admitted the same issues. Jack's idea was to replace all the O2 sensors around the converter (knowing this converter was covered under warranty) before addressing the main cause of the bad O2 sensors which was simply to change the catalytic converter. He refused to order me a warranted part by Hyundai and insisted I pay over $600 to pay for brand new sensors knowing that he would eventually need the new converter. I opted to have just one sensor changed so I could get me car back and he charged me $200 for labor, for just a $130 part. This man is not looking out for your best interest, but the interest of his dealership and how much money they can rob you from. I will be reporting them to Hyundai corporation and the Better Business Bureau. More

Excellent Experience The team at South Bay did an excellent job taking care of our needs. Our family came into the dealership approximately at 6 PM and we were out with The team at South Bay did an excellent job taking care of our needs. Our family came into the dealership approximately at 6 PM and we were out with a new vehicle in no time at all. More

Very satisfied Friendly staff, close to my house for maintenance and repairs, worked with me to meet the best price. I will recommend South Bay Hyundai to friends an Friendly staff, close to my house for maintenance and repairs, worked with me to meet the best price. I will recommend South Bay Hyundai to friends and family More

SERVICE EXPERIENCE IT WAS MY SECOND TIME BUYING A CAR FROM ERIC PAK, HE WAS VERY HELPFUL AND PROFESSIONAL & HE HELPED ME FIND A RIGHT CAR FOR MY DAUGHTER. THE CUSTOMER S IT WAS MY SECOND TIME BUYING A CAR FROM ERIC PAK, HE WAS VERY HELPFUL AND PROFESSIONAL & HE HELPED ME FIND A RIGHT CAR FOR MY DAUGHTER. THE CUSTOMER SERVICE PERSONAL "JAMES" WAS VERY HELPFUL. More

Recent lease Ethan did a great job by following up and responding all my questions. The initial quote we agreed on however did change due to credit score not being Ethan did a great job by following up and responding all my questions. The initial quote we agreed on however did change due to credit score not being 80 or higher. It was around 76-78. More

Great Service at SB Hyundai Great car buying experience! Really appreciated the can-do attitude and willingness to get me the right deal. A friend referred me to Justin at SB H Great car buying experience! Really appreciated the can-do attitude and willingness to get me the right deal. A friend referred me to Justin at SB Hyundai and whenever possible, I will give a sane recommendation. More

A good car buying experience From the moment I drove on the car lot I was greeted with friendleliness i informed the m about the Car I was shopping for and I was showed the car I From the moment I drove on the car lot I was greeted with friendleliness i informed the m about the Car I was shopping for and I was showed the car I test drove car and we negotiated a fair price. More

Thank you The time that I walked into South Bay Hyundai staff where nice and was greeted right away. All the questions/ concerns I have during my purchase was a The time that I walked into South Bay Hyundai staff where nice and was greeted right away. All the questions/ concerns I have during my purchase was answered in a professional manner and I will strongly recommend this place to my friends and family. More

customer service I was a previous owner of a Santa Fe and loved it... The entire staff was great i was trading in a Toyota lease and was able to get a better price fo I was a previous owner of a Santa Fe and loved it... The entire staff was great i was trading in a Toyota lease and was able to get a better price for turn in than Toyota was willing to give me. I was really please to see that this dealer participated in the Costco program which helped with the purchasing process. I will definitely be a future customer and also send referrals Leticia and William Davitian More

Our First Hyundai This was our first experience with Hyundai. It proved to be a very pleasant and efficient way to purchase a car and we would recommend the dealership This was our first experience with Hyundai. It proved to be a very pleasant and efficient way to purchase a car and we would recommend the dealership and the salesperson without any reservations. More