South Bay Hyundai

Service The service on my Elantra GT was great as always. Jack s a real asset for the service dept! Couldn't be happier with the way my car is taken care of The service on my Elantra GT was great as always. Jack s a real asset for the service dept! Couldn't be happier with the way my car is taken care of. More

I am always disappointed with South Bay Hyundai As always I have something that stands out in my mind. This time when I received my vehicle back I noticed that among other things, there is no windsh As always I have something that stands out in my mind. This time when I received my vehicle back I noticed that among other things, there is no windshield sticker listing at what mileage my next service is due. More

Highly recommend These guys were helpful and took the time to help me make the best decision for my new car needs. Selection was plentiful. My only regret is I couldn' These guys were helpful and took the time to help me make the best decision for my new car needs. Selection was plentiful. My only regret is I couldn't make room in my budget for the Palisade! Maybe the next one and I definitely head back to SB Hyundai. More

Jack Kim provides excellent service. Jack Kim and the Service Team Management are fantastic to work with and schedule through. Every visit has been efficient and through. The communicatio Jack Kim and the Service Team Management are fantastic to work with and schedule through. Every visit has been efficient and through. The communication is excellent. More

Awesome! The staff was awesome! Took my car right away and told me when it would be done, in fact it was done about 20 minutes earlier. Great service from the The staff was awesome! Took my car right away and told me when it would be done, in fact it was done about 20 minutes earlier. Great service from the young lady who assisted me the whole way through. More

Fantastic service every time Everyone both on the phone and in person is the best! And every time I go in, the service department always goes the extra mile Everyone both on the phone and in person is the best! And every time I go in, the service department always goes the extra mile More

Excellent He was very kind and responsible. Also, he explains and works professionally about vehicle. I will recommend him and South Bay to friends Thanks He was very kind and responsible. Also, he explains and works professionally about vehicle. I will recommend him and South Bay to friends Thanks so much! Best! More

Good experience As in the past, it was a pleasant experience dealing with service dept. Kathy was courteous and helpful. I did have trouble connecting to service whe As in the past, it was a pleasant experience dealing with service dept. Kathy was courteous and helpful. I did have trouble connecting to service when I tried to call regarding status of my car. It took 5 phone calls to actually speak with someone.....voice mail was full. By then I was frustrated. The one thing I really miss is the car wash at Hyundai. I received a voucher to go across the street but that would have taken time. Was so nice to pick up the car clean.....this will not hold me back from continuing to bring my car in. More

Small Parts repair and sqeaking brakes Unfortunately I have not been impressed with the sales or service experience. I purchased a certified used 2016 Genesis from your dealership. I felt Unfortunately I have not been impressed with the sales or service experience. I purchased a certified used 2016 Genesis from your dealership. I felt the salesman was a bit pushy, rushed me and was not happy with the vehicle I decided to choose and therefore I felt the sale was not professional. I was then told I would receive parts that needed to be fixed. I had to schedule 4 appointments to fix an air vent because of miscommunication. I was never called or texted with a reminder appointment, no email was sent, I felt Kathy Nguyen was rude to me and I dislike visiting your service center. Also the car has brakes making a squeaking noise and I was told that is normal and they are over 50% so they are fine. I was the Executive Director for an automobile museum for 4 years and am familiar with cars and servicing and felt they disrespected me by making such a blank statement. Also, the car I purchased smells. Obviously the previous owner was a smoker. It was masked and about 1-2 weeks after owning the car I could smell how awful it was. They had Febreze car deodorizers all through out the car and I am pretty unhappy overall with the experience. I have purchased cars from Manhattan Beach Toyota for over 12 years and they are very good with communication. I hope this helps and your communication in the future can become better. More

Exceptional Service! I purchased a "pre owned" vehicle From South Bay Hyundai and signed an "as is" document as part of the sale. I drove the car off the lot and drove hom I purchased a "pre owned" vehicle From South Bay Hyundai and signed an "as is" document as part of the sale. I drove the car off the lot and drove home. On the drive home a needs service light popped up on the dashboard. The next day I took the vehicle to my mechanic and was told the vehicle was in fact in need of service. I called the dealership and explained what happened. I was told to bring the vehicle in and the problem would be fixed. I did bring the vehicle in and after several hours the mechanic explained that the vehicle would have to be sent out for a system diagnosis as he did not have the ability to diagnose the problem with his equipment. I was given a "loaner" car and drove home. Several days later I received a text that my vehicle was fixed. I picked the vehicle and was told the problem was not easily diagnosed but it was handled. I was told the fix was very expensive. Never once did an employee of South Bay Hyundai mention the "as is" document I signed. On the contrary, I was told the problem would be fixed and South Bay Hyundai does not sell vehicles with mechanical problems. All of the employees I dealt with were friendly, professional, and courteous. Although I did have a problem with the vehicle I purchased the problem was fixed without hesitation. I will continue to do business with South Bay Hyundai and recommend all of my family and friends do the same. More