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Sons Kia of Montgomery

Montgomery, AL

Overview
Reviews
4.2
1,692 Reviews
Call Dealership (334) 423-2874
View Awards

222 Eastern Blvd

Montgomery, AL

36117

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Showing 1,692 reviews

August 24, 2022

They did not disclose that there was only 1 key fir vehicle until after our deal was over, tried to add extended warranty without my knowledge. And the vehicle was filthy after returning from the deta More

by jmgamel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gio was great , Lidia Pearsall, Stacy Schindler, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Brewbaker Kia. We'd like the opportunity to discuss this with you. Please reach out to us at (334) 423-2785 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 24, 2022

Host inexperience and not quite familiar with task. Paper work print out for work performed wasn't ready in a timely manner. More

by ROSSROSIE50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lidia Pearsall, Stacy Schindler, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (334) 423-2785 so we can work towards a resolution.

August 24, 2022

No thank you gift for purchasing a vehicle from this dealership. Other dealership do give you a hat, cup, t-shirt or Keychain etc. More

by icdeborah
Recommend Dealer
No
Employees Worked With
Not familiar with those names, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Brewbaker Kia. If you'd be willing to provide more feedback, please reach out to us at (334) 423-2785 so we can assist you further.

Aug 29, 2022 -

icdeborah responded

How can a customer purchase a vehicle whether it was financed or wrote a check for the full amount in which I paid with a cashier's checkand there was no other discounts besides $300. No thank you gift at all. A sales lady heard me complaining and went in her drawer and gave me a hat that she probably had on reserve for her own customers.She was not my salesman. The financial guy when i asked him about it he claimed that there were budget cuts. Are you serious???

August 24, 2022

Brewbaker Kia always provides me with grade A customer service And it’s always quick! Love them More

by JAMILLIA.HARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell, Lidia Pearsall, Stacy Schindler, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi Jamillia, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 24, 2022

Rod was very kind and honest with us, helping with everything we needed. The attention we received from him was great! More

by Laura
Recommend Dealer
Yes
Employees Worked With
Rod, Lidia Pearsall, Stacy Schindler, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at Brewbaker Kia. We hope you have a great day!

August 24, 2022

Everything was great. Friendly staff! Good Service Department. Nice waiting area with coffee and snacks. I always bring my truck to the dealership for service. More

by MADAMECJ85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio, Willie & Jayson, Stacy Schindler, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Jan 31, 2023 -

MADAMECJ85 responded

Thank You Kindly!

August 23, 2022

Everyone was great and made the experience smooth! Melvin was a great guy to work with! More

by rockmills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie , Lidia Pearsall, Stacy Schindler, Erick Wicklund
Report | Print
Aug 27, 2022 -

Sons Kia of Montgomery responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2022

Great, fast service. I will do business with them again. Brewabaker Kia in Montgomery. Alabama. More

by lwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Aug 25, 2022 -

Sons Kia of Montgomery responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 22, 2022

Friendly service writer. Got me right in with no appointment. Very friendly and explained service options to me with no pressure to upgrade services. More

by JODYNOLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Wicklund
Report | Print
Aug 25, 2022 -

Sons Kia of Montgomery responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 22, 2022

The service center has its days. Some are quick and others is slow. Lately it’s been problems going on with my car and after one thing is fixed another problem occurs. More

by BRITTANYNYCOLE.BD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lidia Pearsall
Report | Print
Aug 25, 2022 -

Sons Kia of Montgomery responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (334) 423-2785 to speak to our manager directly.

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