Sons Kia of Montgomery

This dealership will do anything to get a sell. My son, who is disabled due to a neurodevelopmental disorder, decided he wanted a new car. His disability is obvious after talking to him for a few m My son, who is disabled due to a neurodevelopmental disorder, decided he wanted a new car. His disability is obvious after talking to him for a few minutes. My son is on disability, works a part-time job, and qualifies for income-based housing. I handle his disability money, and make sure his bills get paid. He HAD a very good credit score. So without verifying his income, they got him qualified for a loan with a car payment of almost $700 a month! The manager told me, "He [my son] had a good credit score and seemed to have a plan to pay for it." Well, needless to say, he couldn't even make one payment, they car was repossessed, and his credit is ruined for quite a while. My husband and I have purchased several Kia vehicles from this dealership over the past 20 years. But we will never be back. What they did was shameful! More

The guys at the dealership were friendly and accommodating. I had a busy day and they made sure to keep it smooth. accommodating. I had a busy day and they made sure to keep it smooth. More

I took my vehicle in for a recall every was working smoothly. Once I left I got a call saying my car was leaking coolant. I was there 20 minutes before they open no way my car leaking anything. I got a smoothly. Once I left I got a call saying my car was leaking coolant. I was there 20 minutes before they open no way my car leaking anything. I got a person kto repair it, he said it was cut no way my part just snap like it was. So people please be careful going to them I strongly would not recommend them More

My experience at Sons of Kia Eastern Boulevard was very disappointing , and I would advise against using their services. Before bringing my vehicle in for recall repairs, it was running smoothly. The deale disappointing , and I would advise against using their services. Before bringing my vehicle in for recall repairs, it was running smoothly. The dealership, however, indicated that a new catalytic converter was required. Initially, after the repair, the vehicle seemed to be functioning properly, but after fueling up and driving on the interstate, the engine lights began flashing, and the vehicle's maximum speed was limited to 60 mph. Upon returning the vehicle to the dealership, I was informed that they were unable to repair the issue and requested various documents, including proof of registration, maintenance records, driver's license, and insurance. Subsequently, they determined that a new engine was necessary and required technical assistance. Unfortunately, they ultimately concluded that I did not qualify for engine replacement and charged me $170 for their services, which I believe were inadequate. Consequently, I will not consider purchasing another Kia vehicle in the future and I will definitely never do business with this establishment.! More

I do not recommend Sons Kia of Montgomery Service Department, I have had poor experiences on more than one visit, I had issues with the repairs that required return and I find some (not all) of the Department, I have had poor experiences on more than one visit, I had issues with the repairs that required return and I find some (not all) of the desk staff and management to be rude. (some staff are wonderful) The next closest KIA is 50 minutes away so it seems to me that Sons Service people don't feel they have to be pleasant to their customers. 1) it is totally worth the drive to Auburn for treatment like you are a valued customer 2) I will definitely not buy another KIA because of these bad experiences. More