Sons Kia of Montgomery
Montgomery, AL
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People there were very helpful and patient. I am completely satisfied with my experience and would purchase there again. I am completely satisfied with my experience and would purchase there again. More
I have to assume that they did the work, but the customer service experience could have been much better. I booked on line as I was told to do when I called, but when I arrived I was told by the rep that met service experience could have been much better. I booked on line as I was told to do when I called, but when I arrived I was told by the rep that met me and could not find my order, to never book line, "we don't look at those." Don't tell the customer this, act like you were ready for me to be there. I then got an email that said what I agreed to and what I refused with a squiggly line drawn through the customer signature spot that I did not sign. I was concerned because it said I refused synthetic oil, which I did not, so I called and was told that all that was used was synthetic oil. However, when I picked up my car on the receipt it says basic oil was used, I questioned this and was told that synthetic oil was used. How would I know. Everyone was nice, but some professional customer service interactions would make the customer feel more certain their car was being serviced in a professional manner. More
Mack was awesome. Very friendly,helpful and funny. He explained everything so clearly and I had a great experience. I would advice anyone who is looking to buy a car go Very friendly,helpful and funny. He explained everything so clearly and I had a great experience. I would advice anyone who is looking to buy a car go see him. I was in and out at a timely manner. Also the everyone there was nice and kind. More
Everyone was very friendly and nice. I really appreciate everything they did. My dealer explained everything to me from the beginning to end. I was very pleased with my service and I wil I really appreciate everything they did. My dealer explained everything to me from the beginning to end. I was very pleased with my service and I will visit again for more vehicles. Thanks again More
From the moment I spoke with Shan I knew I was going to purchase the vehicle. We spoke through and he answered all questions, so once we met, we just got down to business. The in person greeting was great purchase the vehicle. We spoke through and he answered all questions, so once we met, we just got down to business. The in person greeting was great and he very professional. He kept me informed as the process went along and I appreciate that. More
Clean, friendly, helpful, ready, kind, funny, informative, knowledgeable, understanding, trustworthy, courteous, communicative, comfortable, team, family informative, knowledgeable, understanding, trustworthy, courteous, communicative, comfortable, team, family More