Sons Kia of Montgomery
Montgomery, AL
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The service we received was nothing less than outstanding. Joanna was very professional, kind, understanding and went beyond. I could not have asked for better from a Service Advisor. We had som outstanding. Joanna was very professional, kind, understanding and went beyond. I could not have asked for better from a Service Advisor. We had some I Owe You things installed plus some added accessories on our Telluride and she made a otherwise complex process be very easy and seamless. I can not say enough about Joanna and the service we received. Thank you so much More
I wasn't very happy with my service this time. They didn't place my reminder sticker on my windshield & my tire was low in air they did not put air in it which of course could have ruined my tire. I h didn't place my reminder sticker on my windshield & my tire was low in air they did not put air in it which of course could have ruined my tire. I had to go back in after they had serviced my car to tell them & this was after a 2 or 2:30 wait when there was only 2 cars ahead of me for just oil changes when I got there so I think that was a little extreme. Also when I walked in to tell them the things they had missed the lady at the desk didn't even acknowledge me she just walked off then from across the room she asked what I needed. As this was my second visit I really hope the rest are more like the first. Also I was going to get my tires rotated there be I can get them done for $19.99 instead of $29.99. More
Chris greeted me immediately upon arrival, showed me the waiting lounge, offered me refreshments and internet access. The waiting area is always very clean and is well supplied with snacks. Even though m waiting lounge, offered me refreshments and internet access. The waiting area is always very clean and is well supplied with snacks. Even though my wait was less than 45 minutes Chris kept me informed about the status of work being performed on my vehicle and after completion, he escorted me to my vehicle. I have been a Kia owner for 15 years and will be one for life. More
As always, Joanna was a joy to work with! She explained everything clearly and her friendly attitude made having my car serviced a much less tedious process. everything clearly and her friendly attitude made having my car serviced a much less tedious process. More
Ms. JoAnn Was the epitome of amazing! Anytime I’ve brought my vehicle in for service, she’s always made sure my car was well taken care of and had me out in a timely fashion. brought my vehicle in for service, she’s always made sure my car was well taken care of and had me out in a timely fashion. More
The service department was great. The technician was thorough in inspection and informative of repairs. The waiting area was clean and wait time was quick. thorough in inspection and informative of repairs. The waiting area was clean and wait time was quick. More
I was greeted immediately and was told about your waiting area and was offered snacks and some coffee. My wait was short and I was told about my car needing coolant. The service team was very quick to get my area and was offered snacks and some coffee. My wait was short and I was told about my car needing coolant. The service team was very quick to get my car serviced. More
Great experience!! They worked very hard with me to get what I really wanted while dealing with my credit issue. I’m a Kia owner for life now!!! what I really wanted while dealing with my credit issue. I’m a Kia owner for life now!!! More