Sons Kia of Montgomery
Montgomery, AL
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I love my Kia service department, but there was a little issue this time, my oil was a bit low, my husband and I checked my oil 3 different times, flat solid surface and engine was completely cooled. I just issue this time, my oil was a bit low, my husband and I checked my oil 3 different times, flat solid surface and engine was completely cooled. I just had a new motor put in so this should have never been an issue since I literally just had an oil change, and 2 new tires put on and rotating and balance almost a $300 service. we noticed while traveling to Birmingham my engine was growling so this is why we checked it, should have taken a picture of the stick, because it was a bit low. Mentioned this while getting a warranty service done and they found nothing. The service included another oil change and another balance and rotation which I did not realize, they knocked off $20 since I had already paid for it 2 weeks earlier, I am sure I paid more than that for it though when I got my two tires. I was told I should have mentioned that I already had it done, but I thought it was in my file showing that. So another $275 later for that service. I have had my car cleaned twice the outside is great the inside looks like they barely touched it, not sure I would use that service if I had to pay for it. I just worry sometimes about things that are done. I honestly wish they had not re rotated and balanced my tires because this is putting the two new tires in the back where they do not need to be, my car is now pulling to the left....and the husband is not happy.... More
Everyone involved treated us with respect and made us feel welcome. They listened to our concerns and were excellent!!! We were stuck between a rock and a hard place and you guys ROCK!!! feel welcome. They listened to our concerns and were excellent!!! We were stuck between a rock and a hard place and you guys ROCK!!! More
Everything was good, people are very courteous and informative. Sorry I don’t have twenty five words. Everything was neat clean and everyone was nice informative. Sorry I don’t have twenty five words. Everything was neat clean and everyone was nice More
This was my first time getting a oil change at this Kia store. 10 stars! Will definitely come back again. Price & wait time were reasonable. And I even got a car wash. store. 10 stars! Will definitely come back again. Price & wait time were reasonable. And I even got a car wash. More
I Always take my cars to Brewbaker Kia, even tho I only have one Kia... they are just that good and friendly. The price is very reasonable as well. have one Kia... they are just that good and friendly. The price is very reasonable as well. More
Always taken care of thanks for the service and convient location. Thanks for keeping my Kia running strong for these last years thanks again guys location. Thanks for keeping my Kia running strong for these last years thanks again guys More
Joanna, my service writer was very friendly and efficient. I had my oil changed and tires rotated in a timely manner. Everyone was very friendly and welcoming . efficient. I had my oil changed and tires rotated in a timely manner. Everyone was very friendly and welcoming . More
Great customer service. Very helpful. Not a long wait time. Chris was very helpful and kept me informed. He made sure I was comfortable while I waited. time. Chris was very helpful and kept me informed. He made sure I was comfortable while I waited. More