Sons Kia of Montgomery
Montgomery, AL
Filter Reviews by Keyword
By Type
Showing 1,691 reviews
Kia dealer replaced the whole automatic transmission assembly without any charge because it is under 100,000 miles power terrain warranty. I thank Kia for the replacement. assembly without any charge because it is under 100,000 miles power terrain warranty. I thank Kia for the replacement. More
I brought my car in on For a routine oil change and tire rotation and later on the same night my car smelled of burnt oil . The following day there was a puddle of oil in my driveway and as I proceeded to d rotation and later on the same night my car smelled of burnt oil . The following day there was a puddle of oil in my driveway and as I proceeded to drive down my street the car began to jerk and tug so I turned around with a trail of oil following me . Called Brewbaker where the service advisor Sabrina informed me that it really much she could do because no member of management was in until Monday. Well she later called and said a tow truck would come get my car after telling me to drive it or pay for towing which I declined cause I’m not responsible! Anyway I have pictures and video footage! And I demand that my car comes back to me just like it was in perfect condition like it was when I brought it in to Brewbaker !!!! Very disappointed customer 🤬 More
After booking an appointment, and being specific on make/model and what service was being requested, I still waited 3 hours for my vehicle to be looked at. They proceeded to tell me the parts would be make/model and what service was being requested, I still waited 3 hours for my vehicle to be looked at. They proceeded to tell me the parts would be ordered and they would reschedule the following week. 4 weeks later and I’m still waiting. More