Sons Kia of Montgomery
Montgomery, AL
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It's been a little over 2 weeks now since I heard from the service manager that contacted me about my car. She called after I left a message for her to call me about the damage was done to my reset, TRIP, the service manager that contacted me about my car. She called after I left a message for her to call me about the damage was done to my reset, TRIP, eco button on steering wheel. Someone at BREWBAKER KIA IN THE SERVICE DEPARTMENT BROKE THEM. I notice it about a hour after I left from there getting an oil change. I took the car back immediately and one of the technician notice the car and what was wrong with it. I asked him what happened and he just said OH WELL LET ME SEE . SO THE SERVICE ASSOCIATE WHO WROTE UP THE TICKET FOR OIL CHANGE SAID OH YOU BACK. I SAID WHAT HAPPEN TO MY BUTTONS. SHE THEN SAID OH I DOCUMENTED IT. I THEN SAID DOCUMENTED WHAT!!! YOU DIDN'T TELL ME YALL BROKE !!!! I SAID IT WASNT LIKE THUS WGEN I BOUGHT THE CAR IN HERE. I SAID YOU TOLD ME YOU COULDN'T RESET IT ON THE DASHBOARD, BUT ACTUALLY IT WAS RESET ON THERE!!!! I WOULD LIKE A FULL REIMBURSEMENT FOR MY BUTTONS BEING BROKE!!! MY CAR WAS NOT LIKE THIS AND HONESTLY THERE IS NO USAGE FROM ME FOR THE BUTTONS TO BE DAMAGE AT ALL!!!! NO ONE HAVE NOT CONTACT ME YET!!!! I WILL BE CALLING AND PAYING A VISIT AS WELL!!! NOT ACCEPTABLE AT ALL. OWN UP TO WHAT YOU ALL DONE!!! More
The services are very kind and courteous and as well supplied snacks as I waited. At this particular location in my opinion they offer the best service while showing care hospitable to Kia customers. supplied snacks as I waited. At this particular location in my opinion they offer the best service while showing care hospitable to Kia customers. They also have the best deals while at the same time disservice over all makes the environment so welcoming. More
Great experience from start to even after the sale. Would recommend David and staff to everyone! Thanks again for stocking in my car so quickly so I could get exactly what I wanted. I felt like a queen of th recommend David and staff to everyone! Thanks again for stocking in my car so quickly so I could get exactly what I wanted. I felt like a queen of the world! More
This is my third time coming to Brewbaker, and once again it did not disappoint! Everyone I spoke to was friendly and kind, and Everette went above and beyond to make my purchase happen as smoothly as possib it did not disappoint! Everyone I spoke to was friendly and kind, and Everette went above and beyond to make my purchase happen as smoothly as possible. I’ll definitely be back. More
Every time I go and get my car serviced, it’s nothing but good energy at Brewbaker Kia. The staff is very friendly and they make sure that I feel like family when I see them. good energy at Brewbaker Kia. The staff is very friendly and they make sure that I feel like family when I see them. More
Courteous and Polite. Service done in a timely manner. Good job and no long waiting for vehicle to be finished being worked on. Definitely A+ Good job and no long waiting for vehicle to be finished being worked on. Definitely A+ More
I called the KIA dealership on 6/11/2021, spoke to I called the KIA dealership on 6/11/2021, spoke to Melvin Starks, a salesman. He listened to me, was very polite on the phone. I explained to him ex I called the KIA dealership on 6/11/2021, spoke to Melvin Starks, a salesman. He listened to me, was very polite on the phone. I explained to him exactly what we wanted to do. So we drove to the dealership. We had our cash down payment ready. We closed that deal on the same day. My biggest issue, is there is TOO MUCH PAPER WORK involved for the transaction. More
They are friendly very patient with you and I like how they get you in and out for service I definitely recommend them to all my friends they get you in and out for service I definitely recommend them to all my friends More