Sons Kia of Montgomery

My sales person, Melvin Starks was excellent. The finance manager, Shon Dowdell was also excellent. They both deserve 10/10. Mr. Josh Bottoms is where I had issues - two in particular. 1. We agreed that i manager, Shon Dowdell was also excellent. They both deserve 10/10. Mr. Josh Bottoms is where I had issues - two in particular. 1. We agreed that if I went to get an $8000 check, he would get the car payment to between $400-410 per month. I signed the back of a piece of paper confirming this. While in the finance office, I noticed my payment was $423. He reminded me that he said he’d gotten the payment below $425, which we indeed discussed. However, he conveniently left out the part where I said I would be happy to go get the $8000 check if he was confident he could get it between $400-410. We agreed and I went to get the check. Again, I also signed a piece of paper confirming this agreement. I discovered this was not the case once I was brought to the finance office. It honestly felt like an ambush technique. 2. Josh said my car had smart/adaptive cruise control. It does not. This was one of my top 3 features I was looking for, very disappointing to spend $40,000 and not get what I’m looking for. I suppose this one is my fault as well. I trusted him to know the cars, whereas I should have confirmed myself. I hate to give such a low score because I know it affects everyone. If it is possible, please do not assign this low score to Melvin or Shon - I want to reiterate that they were perfect. More

My experience was wonderful, they did exactly what i asked and provided me with everything that i was looking for in a car. The customer service was great and they call and check up on you after your pu asked and provided me with everything that i was looking for in a car. The customer service was great and they call and check up on you after your purchase as well! More

Shane was very helpful and kept me updated on everything going on with my car. Got me a loaner car until mine was ready. Great service. going on with my car. Got me a loaner car until mine was ready. Great service. More

John John was so easy to work with and made sure we walked away with the best possible trade! We would 100% recommend anyone looking for quality customer service to Brewbaker KIA. walked away with the best possible trade! We would 100% recommend anyone looking for quality customer service to Brewbaker KIA. More

Friendly staff. Wait time was pretty quick. I couldn’t believe they were done with the oil change so quickly. Looking forward to next time. believe they were done with the oil change so quickly. Looking forward to next time. More

Everyone at the dealership was very pleasant. David Hughes actually took care of us and was a perfect example of who you’d want selling you a car. This is my first car purchase and he made the process Hughes actually took care of us and was a perfect example of who you’d want selling you a car. This is my first car purchase and he made the process less stressful, more understandable, and exciting! More

They had a great selection of vehicles. Sales personnel were very courteous and friendly. Treated me very well with smiles and great energy. My salesman was excellent. Worked with me on price and my paym were very courteous and friendly. Treated me very well with smiles and great energy. My salesman was excellent. Worked with me on price and my payments. Didn't rush me to buy something I didn't want. It was my first time purchasing a new vehicle. Great experience. More

Everybody was very helpful and got the car serviced and a very reasonable time. Good service that’s what I like. Thanks for all your help. very reasonable time. Good service that’s what I like. Thanks for all your help. More

Everything from start to finish was wonderful. Joey was helpful and took great care of us! I LOVE my new K5! This is my second car from Kia!! helpful and took great care of us! I LOVE my new K5! This is my second car from Kia!! More

My experience at Brewbaker Kia was almost effortless. They made the buying process smooth and seamless. My salesman Gio went above and beyond to make sure I understood every aspect of the buying process They made the buying process smooth and seamless. My salesman Gio went above and beyond to make sure I understood every aspect of the buying process and understood the vehicle. The finance manager, Shon, topped off the buying experience. Those two are truly assets to the Brewbaker cooperation. A+ More