Sonora Ford Subaru

The staff at the service center is effective, efficient and friendly - I would highly recommend them. and friendly - I would highly recommend them. More

We ordered a part and when we got it home we found out that the parts department gave us the wrong part. Now they are insisting on us paying a restocking fee of $40 to return it. These people are downrigh that the parts department gave us the wrong part. Now they are insisting on us paying a restocking fee of $40 to return it. These people are downright unethical, suggest that you go to Oakdale Ford instead More

ONLY TAKE YOUR VEHICLE HERE IF YOU ARE READY TO DROP A MILLION. This review is not based on one time experience with Sonora Ford. Took my car here for a heater hose that I was told would be covered under MILLION. This review is not based on one time experience with Sonora Ford. Took my car here for a heater hose that I was told would be covered under warranty, took them 5 hours to see what hose was leaking coolant after my husband found it in 5 minutes of looking at the car and told them what hose it was, we didn't need a diagnostic we knew what hose was leaking. We were told all fees would be waived, only had to pay for the part upon pick up $135. (My husband refuses to let these so called mechanics work on my car again.) Once we got there we were told $309, we said no you told us yesterday on the phone the part was $135 and they continued to say that's the diagnostic fee, after we already told them what the problem was and that we only needed the heater hose. Long story short if you take your vehicle here get ready to deal with crooks and liars. More

Great service as always. Had punctured tire and was in and out with new tire in an hour. Had punctured tire and was in and out with new tire in an hour. More

These folks here take care of our Subaru’s and have for over 5 years. I don’t take my Subaru anywhere else. Sometimes the prices are a bit more than random shops around town but I can rest assured that the over 5 years. I don’t take my Subaru anywhere else. Sometimes the prices are a bit more than random shops around town but I can rest assured that these guys do it right. They have been so considerate and consistent, I will always take my Suuby to Sonora Subaru Service. Customers for life here. More

Salesman needs to know were the customer resides before giving a quote. Our quote had tuolumne county sales tax and we live in Mariposa county. A trade in that was not a part of the deal. You need to schoo giving a quote. Our quote had tuolumne county sales tax and we live in Mariposa county. A trade in that was not a part of the deal. You need to school your employees that La Grange Ca its in 4 counties. Stanislaus,Merced,Tuolumne and Mariposa. One would think its typical salesman xx. Give a lower quote and then have them wanting the car and then give the inflated price.then add some security device that until that minute we never heard of. This really soured our buying experience. More

Sonora Ford had an excellent sales person name Mike Nelson. He helped me pick the ferfect car for me and explain everything that the car had to offer. Never once, did I feel pressure into buying my 202 Nelson. He helped me pick the ferfect car for me and explain everything that the car had to offer. Never once, did I feel pressure into buying my 2024 Ford Explorer. He made me feel comfortable in all aspects of buying a new car. I truly will recommend him as a top sales person with no pressure. More

Great dealership,good inventory,friendly staff,knowledgeable staff. Great deals,service area great, ford points staff,knowledgeable staff. Great deals,service area great, ford points More

Service department instantly stops caring once they realize you’re in for warranty work. It’s really unfortunate that I find lazy mistakes done while servicing my car for unrelated issues. No excuses f realize you’re in for warranty work. It’s really unfortunate that I find lazy mistakes done while servicing my car for unrelated issues. No excuses for using an excessive amount of rtv seal on my oil pan or installing my rear main seal crooked. Unacceptable. More

Awesome sales finance and management made it very easy. Great prices willing to work with. Great prices willing to work with. More