Soerens Ford
Brookfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I be love the service department and Tyler! They are the best and caring! I get my car back in a timely manner! They are the best and caring! I get my car back in a timely manner! More
Tyler is a great Service Tech- always goes out of his way to be kind and take care of you in the best possible way to be kind and take care of you in the best possible way More
The whole process went very smoothly. My sales guy,Marlon, was very informative and not pushy at all. He answered all of my questions and took his time with me. He listened to my likes My sales guy,Marlon, was very informative and not pushy at all. He answered all of my questions and took his time with me. He listened to my likes and dislikes. In the end, I had the perfect vehicle for me. My “25” explorer platinum is really boogie! Thanks Marlon! More
Friendly. attentive. Always seems to fit me in rather quickly! Dealership is in a convenient location. attentive. Always seems to fit me in rather quickly! Dealership is in a convenient location. More
We have always been pleased. They keep you informed throughout the process. Waiting area clean and welcoming. Recommend to others! They keep you informed throughout the process. Waiting area clean and welcoming. Recommend to others! More
The service was good. The service advisor that checked me in and checked me out was nice to me and I will return. The service advisor that checked me in and checked me out was nice to me and I will return. More
Very professional and pleasant. took care of necessary items and did not push for unnecessary work.will recommend to people I know took care of necessary items and did not push for unnecessary work.will recommend to people I know More
I was led to believe one price for a simple oil change and filter, only to get there and find a completely different price, almost double. The next day I checked the oil level as I always do and the dips and filter, only to get there and find a completely different price, almost double. The next day I checked the oil level as I always do and the dipstick was down 1/4 below the full mark. I called to talk with a supervisor and was put on hold numerous times until I couldn’t wait forever. The next day I called again and at least could leave a voicemail but nobody ever responded to my voicemail. This was all concerning a used vehicle I bought from them less than a year ago and the oil was at the correct level back then. More