Smithtown Volkswagen - Service Center

The staff was polite and everything was done as expected. The waiting area was clean. The waiting area was clean. More

Completed requested task and were very professional. Noah was a wonderful service advisor. Part were good too Noah was a wonderful service advisor. Part were good too More

They take care quickly if your vehicle and they call you right away when it’s ready. right away when it’s ready. More

Service was quick and easy. They notified me as soon as the car was ready. They notified me as soon as the car was ready. More

Great and very friendly staff. They were very helpful and walked me through all the costs and repairs needed They were very helpful and walked me through all the costs and repairs needed More

Convenient location and easy to book service. The building and facilities are long overdue for an upgrade, preferably a new building. The ‘new’ customer waiting room is poorly located and equippe The building and facilities are long overdue for an upgrade, preferably a new building. The ‘new’ customer waiting room is poorly located and equipped. More

Very professional start to finish. Dx and repair was quick and accommodating. Great experience overall Dx and repair was quick and accommodating. Great experience overall More

Not a good experience again! Have already complained to VW Customer Care about the issue. Have already complained to VW Customer Care about the issue. More

Great experience. Met by person from service department who took my keys to get the information they need to service car. Taken by service person right away, infor Met by person from service department who took my keys to get the information they need to service car. Taken by service person right away, information given, I was shown to waiting area and kept up to date. Great experience. More

Best service dept. I have ever experienced. Noah Reed ALWAYS goes above and beyond with customer. Helpful, courteous, knowledgeable. He’s a true asset to this deale I have ever experienced. Noah Reed ALWAYS goes above and beyond with customer. Helpful, courteous, knowledgeable. He’s a true asset to this dealership!!! More