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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
2,074 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,074 reviews

July 27, 2023

The appointment was for an inspection my car was taken inside promptly and completed in less than 30 minutes. I appreciated that they emailed or texted that my inspection was expiring this month very he More

by LDP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2023

Again, Smithtown VW provided friendly customer service. I was very happy with the routine maintenance service that was provided for my vehicle. I scheduled the appointment over the weekend and on arrival More

by Trublew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah , Stephanie Lopez
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July 26, 2023

I came in for a radio replacement. That went well except they didn’t remember to replace my navigation chip. It is always some little thing. But all and all is great More

by michael.siderine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2023

Staff was great and very helpful. They accommodated me, made sure everything was fixed and up to date and did it all within a few hours. More

by Corinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lopez
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July 18, 2023

They were very friendly and helpful. They made the process very easy and facilitated a smooth experience More

by jessjaco96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2023

Thank you. We we’re very happy this time with the service. Thank you very much More

by MZKZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2023

They were very friendly and accommodating! My overall experience was great, they gave me an in-depth explanation of what happened to my car and how they fixed it! More

by ABBYLINK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
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July 16, 2023

I paid considerably more than I would have at a competing dealer for the privilege of doing business with Vinay Krishna More

by zaffers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Vinay Krishna
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July 16, 2023

Noah listened to all my concerns and confirmed what needed to be done in order to make sure all my needs we met. More

by VAFLORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2023

The services provided were as promised. VW representatives were professional and courteous. Thank you as always. More

by JLGVW1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lopez
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