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Smithtown Volkswagen
St James, NY
2,073 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,074 reviews
August 13, 2023
My experience at Smithtown Volkswagen could not have been any better. Noah in the service department was so helpful and made my experience there exceptional. I will be continuing my business with Smithtown V any better. Noah in the service department was so helpful and made my experience there exceptional. I will be continuing my business with Smithtown VW because of his professionalism and expertise. I also had a great experience with Dan from the Parts department. He was incredibly kind and efficient in helping me. These employees really made me feel welcomed, helped, and satisfied. I am so grateful VW of Smithtown has terrific employees like this for customers like me. I couldn’t recommend them any higher. More
by THOMASMROSSI
Verified CustomerEmployees Worked With
August 12, 2023
We wanted to extend our sincere gratitude for the exceptional care and service you provided for our Jetta. From the moment we entrusted our Jetta to your dealership, we were impressed by your profess exceptional care and service you provided for our Jetta. From the moment we entrusted our Jetta to your dealership, we were impressed by your professionalism and attention to detail. Your team's - especially Stephanie, Nick, and Mike- commitment to ensuring our vehicle's optimal performance is truly commendable. It's evident that you treat each vehicle as if it were your own, and that level of care speaks volumes about your commitment to customer satisfaction. Your expertise and willingness to go the extra mile have significantly impacted our driving experience. Knowing we can rely on Volkswagen Smithtown for top-notch service and support is reassuring. Once again, thank you for taking such great care of our Jetta. We look forward to continuing our relationship with your dealership for all our future automotive needs. More
by SELIN977
August 11, 2023
They took me without an appointment and fixed my flat so I was able to go to work! I was able to go to work! More
by prisms_2000
Employees Worked With
August 08, 2023
Great experience buying a certified Arteon from Kenny Montoyo / Mike and Jhon. The aftercare was particularly outstanding when my lessor of the traded in vehicle attempted to collect monies already paid Montoyo / Mike and Jhon. The aftercare was particularly outstanding when my lessor of the traded in vehicle attempted to collect monies already paid through the transaction. I've purchased 3 cars from this dealership and have had nothing but excellent care. The Service Department is by far the best on Long Island. More
by wxkush
August 06, 2023
Worked hard to help me get my vehicle operating and fought my warranty company to make sure they covered everything that’s needed to be covered fought my warranty company to make sure they covered everything that’s needed to be covered More
by Kairs43
Employees Worked With
Stephanie Lopez
August 06, 2023
Called for object on tire. Purchased wheel and tire insurance. They handled it fine, especially since there was an unexpected machinery breakdown. Smithtown VW got my tire fixe Purchased wheel and tire insurance. They handled it fine, especially since there was an unexpected machinery breakdown. Smithtown VW got my tire fixed thru another car dealer’s cooperation and I think that’s great! More
by debo7937
Employees Worked With
August 05, 2023
Thank you for fixing my Jetta car. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. More
by CASS707
Employees Worked With
