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Smithtown Volkswagen
St James, NY
2,073 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,073 reviews
August 21, 2023
They got a great team over there! Made the process simple and actually listened to me unlike some dealership. They didn’t push for test drive or long-winded speech about the car since Made the process simple and actually listened to me unlike some dealership. They didn’t push for test drive or long-winded speech about the car since I already them I’ve test drove one and done my research. Most importantly, they didn’t upswell me on anything I didn’t need. Shout out to John, Mike and Alex. More
by bfebrianto4
Verified CustomerEmployees Worked With
Mike DiMaria, Jhon Jaramillo, Alex Soto
August 21, 2023
I am very happy with the service at Smithtown Volkswagen. Scheduling an appointment is easy and the staff is always polite and accommodating. Scheduling an appointment is easy and the staff is always polite and accommodating. More
by gigi955
Employees Worked With
Other Employees :
Katherine Mera, Stephanie Lopez
August 18, 2023
Helpful, friendly staff who did their best to make our expensive repairs more affordable. Have been here several times and will continue to bring our 2 VWs here. expensive repairs more affordable. Have been here several times and will continue to bring our 2 VWs here. More
by VWASSON
August 18, 2023
The serviceman Nick was very nice and he repaired our car in a fairly timely manner in a fairly timely manner More
by ANEKTAR
Employees Worked With
August 14, 2023
Service associates were professional and helpful. They provided assurances that my vehicle would be evaluated based on the engine light that came on as well as assurances that the problem would be f They provided assurances that my vehicle would be evaluated based on the engine light that came on as well as assurances that the problem would be fixed. More
by mcclifford
Employees Worked With
Stephanie Lopez
August 13, 2023
My experience at Smithtown Volkswagen could not have been any better. Noah in the service department was so helpful and made my experience there exceptional. I will be continuing my business with Smithtown V any better. Noah in the service department was so helpful and made my experience there exceptional. I will be continuing my business with Smithtown VW because of his professionalism and expertise. I also had a great experience with Dan from the Parts department. He was incredibly kind and efficient in helping me. These employees really made me feel welcomed, helped, and satisfied. I am so grateful VW of Smithtown has terrific employees like this for customers like me. I couldn’t recommend them any higher. More
by THOMASMROSSI
Employees Worked With
