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Smithtown Volkswagen
St James, NY
2,067 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,067 reviews
Verified Customer
October 05, 2024
We live in CT. I will tell you Justin Himes went above and beyond. Thank you Justin for the easy experience. Bought the red/black GLI and is everything that was w I will tell you Justin Himes went above and beyond. Thank you Justin for the easy experience. Bought the red/black GLI and is everything that was wanted .No tradein and drove it home via Ferry Thank You AGAIN!! Collin Harmon More
by HARMONPATRICIA
Employees Worked With
Justin Himes
September 29, 2024
Work done was excellent. .They were able to get me in quickly and worked well with my schedule. .They were able to get me in quickly and worked well with my schedule. More
by LCS828
September 27, 2024
Kind courteous and efficient. My service needs were completed with professionalism and accuracy. Service manager Scott, and top mechanic Sam went above and beyond to correct the p My service needs were completed with professionalism and accuracy. Service manager Scott, and top mechanic Sam went above and beyond to correct the problems. More
by VOLTZZZ
September 26, 2024
Jasmine was so helpful and friendly. She explained everything in detail the mechanic was able to fix the problem that other mechanics couldn’t I’m so grateful and happy that my car is fi She explained everything in detail the mechanic was able to fix the problem that other mechanics couldn’t I’m so grateful and happy that my car is fixed. More
by WSCHAEFER65
Employees Worked With
Jasmine
September 22, 2024
Noah and the entire crew were excellent with one exception Scott the manager with very rude and curt. I will never return unless who was to leave exception Scott the manager with very rude and curt. I will never return unless who was to leave More
by dbmom930
September 19, 2024
I worked with Kaylah most of the day while they worked on my car. She kept me informed of everything and communicated all my questions to the mechanic so that I could prioritize my needs for the car. The r my car. She kept me informed of everything and communicated all my questions to the mechanic so that I could prioritize my needs for the car. The report provided from the mechanic was also very detailed and helpful. More
by Naynay
