Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Noah’s exceptional service is greatly appreciated. Thank you for your attentive care and courteous demeanor. Your exceptional work is commendable. Thank you for your attentive care and courteous demeanor. Your exceptional work is commendable. More
Adam was the perfect salesman. Not pushy at all, but makes you think about what you really want. He was up front and honest which you do not find in this situation. Not pushy at all, but makes you think about what you really want. He was up front and honest which you do not find in this situation. More
This was a worst experience i had, i had to multiple times for a single issue to be fixed, once part is not available, another time i told something they fixed something else, noah reed physically check times for a single issue to be fixed, once part is not available, another time i told something they fixed something else, noah reed physically checked the issue and but never informed to technician or checked while working or after the work is done. More
Jasmine, Jasmine, Jasmine - She was amazing. very helpful and informative. I appreciate good service and she she went above and beyond. very helpful and informative. I appreciate good service and she she went above and beyond. More
Everything was great. The person outside the service department walked us in to the service manager, who took us right away told us what we had to do directed us right to The person outside the service department walked us in to the service manager, who took us right away told us what we had to do directed us right to the lobby, where we waited. My new tire was on the The car in a short period of time they really help me out in an emergency can’t say enough about the entire staff the whole deserve a raise More
I bought my 2018 Passat SEL from Smithtown Volkswagen. I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders. My service advisor I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders. My service advisor was Noah, he is knowledgeable and understands Volkswagen systems as he concisely writes up my concerns for the mechanics. Afterwards he explains everything to me in a way that is easy to understand. I trust my vehicle and my safety to Smithtown Volkswagen. More
Noah, was very friendly and attentive. Made me feel like I was a priority and gave excellent customer service. Made me feel like I was a priority and gave excellent customer service. More
Jasmine to the rescue, once again! 10/10 stellar service! Highly recommend. I purchased here and will always think twice before having my vehicle serviced anywhere else! 10/10 stellar service! Highly recommend. I purchased here and will always think twice before having my vehicle serviced anywhere else! More