Back

Smithtown Volkswagen

St James, NY

4.5
2,185 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Contact Dealership

530 Jericho Turnpike

St James, NY

11780

Directions

By Type

Showing 2,185 reviews

March 21, 2025

This is the third vehicle we have purchased at this dealership and will likely go back when it is time to purchase another vehicle. More

by MPAGLINO
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

I received Excellent customer service from my rep Noah, he was professional, courteous and very knowledgeable. More

by ANTLEE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

We were very pleased with the service and the communication about our car. Thank you More

by jenandjamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 19, 2025

Smithtown Volkswagen has again exceeded my expectations in servicing my Passat. After a call to Noah, my service advisor, this service visit was scheduled to ensure a loaner vehicle to check out a fault More

by legalese4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan - Expert tech/mechai
March 18, 2025

If I could give this place -10 stars, I would. Do not waste your time. I rarely leave reviews, but this dealership deserves one. This is, without a doubt, the worst dealership I have ever been More

by tarusmichelle
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sal D'Amico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich - New Guy
March 18, 2025

Good teamwork. When it looked like the deal may be going south a manager stepped in and made sure we didn't leave the dealership without the car we had our eye on. More

by MPAGLINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
March 15, 2025

Smithtown Volkswagen a great place the sales team are awesome it was the most relaxed experience I had buying a new car in my life. More

by charlesm042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart salesman ⭐️⭐️⭐️⭐️⭐️
March 14, 2025

Outstanding customer service and attention to detail. Jasmine was understanding of the issue and quickly had it diagnosed and fixed. Evan the tech took his time in explaining the condition of my car and More

by Johnnyjet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Evan
March 12, 2025

Very happy lately with the service of this dealership. I am a long client/customer and value good and professional service on my vehicle. I am extremely happy with the following mechanics: Sam, Justin, Ev More

by JMBJETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine, Sam, Justin, Evan and Jamie
March 09, 2025

Nicky and Jacob was so helpful and explaining everything to me. They made it so easy. More

by swills6254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicky and Jacob