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Smithtown Volkswagen

St James, NY

4.5
2,067 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,067 reviews

November 09, 2024

Noah’s exceptional service is greatly appreciated. Thank you for your attentive care and courteous demeanor. Your exceptional work is commendable. More

by Mudassir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Adam was the perfect salesman. Not pushy at all, but makes you think about what you really want. He was up front and honest which you do not find in this situation. More

by boxrluvr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Noah was nice and easy to deal with. My Arteon is from a different dealer but they treated it like it was theirs. Thank you. More

by rprimm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

This was a worst experience i had, i had to multiple times for a single issue to be fixed, once part is not available, another time i told something they fixed something else, noah reed physically check More

by ANURAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
November 01, 2024

Jasmine, Jasmine, Jasmine - She was amazing. very helpful and informative. I appreciate good service and she she went above and beyond. More

by PDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
October 31, 2024

Everything was great. The person outside the service department walked us in to the service manager, who took us right away told us what we had to do directed us right to More

by ROBERTVITULANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I bought my 2018 Passat SEL from Smithtown Volkswagen. I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders. My service advisor More

by legalese4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Great service and very quick- The process of the service was clearly communicated with me, as well as what to look for in the future. More

by MEI.OBRIEN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
October 28, 2024

Noah, was very friendly and attentive. Made me feel like I was a priority and gave excellent customer service. More

by RNDMSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Jasmine to the rescue, once again! 10/10 stellar service! Highly recommend. I purchased here and will always think twice before having my vehicle serviced anywhere else! More

by MJ Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine