Smithtown Volkswagen

Pretty efficient everything was explained and walked through by the service team. Originally I was forced to reschedule but was accommodated nicely and received a weal everything was explained and walked through by the service team. Originally I was forced to reschedule but was accommodated nicely and received a wealth of knowledge for the service providers regarding my vehicles maintenance. Good service experience despite the rescheduling! More

Friendly and professional personnel. Not pushy at all. Great car. Easy to process trade in. No problems. Very happy. Responsive. Clear. Patient. They even have a sens personnel. Not pushy at all. Great car. Easy to process trade in. No problems. Very happy. Responsive. Clear. Patient. They even have a sense of humor. More

Extra happy I received excellent service from my salesman Adam . He was very attentive to my needs and wasn’t just pushing as so many do without concern for what I received excellent service from my salesman Adam . He was very attentive to my needs and wasn’t just pushing as so many do without concern for what I really wanted .. Love my new Jetta it is a great ride and I got a great deal . More

Battery dead Great service and they took me right away after I just showed up at the dealership with a dead battery.... I will have to go back for some sort of oil Great service and they took me right away after I just showed up at the dealership with a dead battery.... I will have to go back for some sort of oil leak. More

Wonderful The process was quick and easy and everyone was super friendly, definitely coming back for further service. The wait was very minimum and the waiting The process was quick and easy and everyone was super friendly, definitely coming back for further service. The wait was very minimum and the waiting room was comfortable. More

Quick oil change. Very easy to get an appointment last minute. Work was done when promised and car was cleaned as well. Very convenient and courtesy staff. Would defini Very easy to get an appointment last minute. Work was done when promised and car was cleaned as well. Very convenient and courtesy staff. Would definitely recommend this dealership to have work done. More

Very good service Everything was done quickly and explained well Sales managers were friendly and did everything to give me a fair price. He also asked about rotation o Everything was done quickly and explained well Sales managers were friendly and did everything to give me a fair price. He also asked about rotation of tires before he did it, as there is now a charge for rotating tires. More

Had an oil change Anthony was professional, efficient, friendly and answered all of my questions. Appreciate the level of service. I plan to come to the Smithtown locat Anthony was professional, efficient, friendly and answered all of my questions. Appreciate the level of service. I plan to come to the Smithtown location for my next vehicle. More

Great experience, as always! I needed a headlight replaced and they had me in and out before I even finished my complimentary bag of cookies. I live this place. I needed a headlight replaced and they had me in and out before I even finished my complimentary bag of cookies. I live this place. More

Excellent staff I've been to Smithtown VW many times now, and they always take care of me. Normally I would recommend a private garage or body shop, but I can honestl I've been to Smithtown VW many times now, and they always take care of me. Normally I would recommend a private garage or body shop, but I can honestly say that VW is the first place I go when I have a problem with my car. The prices are fair, the staff are helpful, and the work is done very quickly. More