Smithtown Volkswagen

Great Loved it here will tell all my ffriends to come here and I will definitely come back for my next car I am so excited Loved it here will tell all my ffriends to come here and I will definitely come back for my next car I am so excited More

Great starter car Sal was Very helpful straight to the point was a quick and easy transactions Felt like I knew the salesman my son loves the car And Ivy in financ Sal was Very helpful straight to the point was a quick and easy transactions Felt like I knew the salesman my son loves the car And Ivy in finance was wonderful and helpful Great people Definitely recommend Smithtown Volkswagon More

New Tiguan Quick and easy with great deals/offers. Adam and his team got me the car I wanted at a very fair and honest price. Would recommend to anyone looking a Quick and easy with great deals/offers. Adam and his team got me the car I wanted at a very fair and honest price. Would recommend to anyone looking at Volkswagen. More

Very efficient The service department is very efficient and friendly. Their prices are reasonable for the services performed. I would definitely recommend them. It m The service department is very efficient and friendly. Their prices are reasonable for the services performed. I would definitely recommend them. It makes owning a VW a pleasure. More

Always consistent and trusted Not only do I feel like I know Tom already, I’m always trusting of his suggestions and he always tries to help me get the best value for my service. A Not only do I feel like I know Tom already, I’m always trusting of his suggestions and he always tries to help me get the best value for my service. Also the upstairs with WiFi, coffee and snacks is key, especially since the last time I was there for my 40k service I got two hours of work accomplished on my laptop. It probably costs more to go to Smithtown Volkswagen for service, but I’d rather spend more to have VW-trained and experienced mechanics. More

Made car shopping a pleasant experience! SO helpful and patient. Would highly recommend anyone looking to lease/buy a Volkswagen making this dealer their first and last stop. They were helpfu SO helpful and patient. Would highly recommend anyone looking to lease/buy a Volkswagen making this dealer their first and last stop. They were helpful, not overly aggressive which I also find to be a huge turn off when car shopping, and pleasant to work with. Called to follow up to see how I liked my SUV. Excellent customer service. More

Great service I called that morning for an oil change and they were able to take me that afternoon. They were all very nice and had me out of there in less than 1 h I called that morning for an oil change and they were able to take me that afternoon. They were all very nice and had me out of there in less than 1 hour. More

10k service Excellent experience was able to work in the lounge. Car was finished in an hour. I would happily bring my Va back her for a service Excellent experience was able to work in the lounge. Car was finished in an hour. I would happily bring my Va back her for a service More

Repair and replacement of tire and rim In three years of my contract there is not one negative thing I could say about the service dept at Smithtown Volkswagen. Always willing to help, rig In three years of my contract there is not one negative thing I could say about the service dept at Smithtown Volkswagen. Always willing to help, right away. work always done correctly. Wait time always at the minimum. The staff, Danielle, Tom, Anthony............always pleasant and welcoming. Because of them, and that service dept, My lease is up and I'm gong back to volkswagen and hope to be a customer for the next three years. More

Car Key program Came in to have a car key programmed, which cost $250 to purchase. Took close to 2 hours for the dealer to program the key, and when I was called back Came in to have a car key programmed, which cost $250 to purchase. Took close to 2 hours for the dealer to program the key, and when I was called back into the office, the rep tried to sell me on a list of other repairs that needed to be done. These included a new air filter and tire alignment. I just had these done at another VW Dealer about a month ago...All I needed and asked for was to have my key programmed. So I basically waited for them for close to 2 hours on what should be a very quick process. Ultimately, they charged me $99 to program the already $250 key, and made me sign off on the two repairs that I denied. Guess what? Now my old key (which was originally a backup, and only used for less than a month) doesn’t work with the push to start in my car. Since I got in the car with both keys, I didn’t realize the problem until after I got home much later. More