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Smithtown Volkswagen
St James, NY
1,955 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,955 reviews
January 08, 2019
Excellent Julianna was awesome! The car was ready- she sat in the car with me and showed me all the features-she had the paperwork ready - I could not ask for a Julianna was awesome! The car was ready- she sat in the car with me and showed me all the features-she had the paperwork ready - I could not ask for anything more! More
by kranidismaria
Verified CustomerEmployees Worked With
Julianna Catapano
Helpful January 08, 2019
Oil change There’s a great team in the customer service department. I’m always in and out when I need my car the same day. Thank you There’s a great team in the customer service department. I’m always in and out when I need my car the same day. Thank you More
by Vhesler8
Employees Worked With
Anthony
January 08, 2019
Service The staff was very accommodating and friendly. They addressed the issue with my car and made sure it was resolved in a timely fashion. Good experience The staff was very accommodating and friendly. They addressed the issue with my car and made sure it was resolved in a timely fashion. Good experience. More
by clrush2011
January 07, 2019
Quick efficient and informative St. James Volkswagen was Friendly and Efficient Informative and Affordable. They service Team was helpful and showed great costumer service. I would r St. James Volkswagen was Friendly and Efficient Informative and Affordable. They service Team was helpful and showed great costumer service. I would recommend them to everyone More
by expertiess1
January 07, 2019
vw atlas smithtown good price, long drive, Sal & Adam are good guys. Leased 2019 atlas. Relaxed environment, not pushy. big inventory. i recomend this plac smithtown good price, long drive, Sal & Adam are good guys. Leased 2019 atlas. Relaxed environment, not pushy. big inventory. i recomend this place to go. More
by rishi_rehani
January 07, 2019
VW Atlas 2018 Leased a 2018 VW Atlas from Smithtown VW. The whole process was a pleasure. My sales person Howard Feinman was very helpful and gave us excellent ser Leased a 2018 VW Atlas from Smithtown VW. The whole process was a pleasure. My sales person Howard Feinman was very helpful and gave us excellent service. I am very happy with the new car. More
by hammerheart
Employees Worked With
Howard Feinman, Ivy Feinsilver
January 07, 2019
Very kind service people People in the service department are very nice and helpful. Will always be my first choice whenever I need service for my car. Thank you! People in the service department are very nice and helpful. Will always be my first choice whenever I need service for my car. Thank you! More
by dangdang
Employees Worked With
Tom Baldassare
January 07, 2019
Excellent Service personnel always friendly and helpful Appts easy to make Everyone I dealt with was professional and courteous Everything was explained to Service personnel always friendly and helpful Appts easy to make Everyone I dealt with was professional and courteous Everything was explained to me so I understood service to be performed More
by angie9796
Employees Worked With
Tom Baldassare
January 05, 2019
Very good Impressed with salesman Anthony Caputo. Once again his professionalism was first class. I came back to buy another car from him. Hope he is there whe Impressed with salesman Anthony Caputo. Once again his professionalism was first class. I came back to buy another car from him. Hope he is there when this lease is up. More
by BUDREAD
Employees Worked With
Anthony Caputo, Ivy Feinsilver
January 05, 2019
Pleasant My sales person name Aaron klauschke was very helpful and gave us excellent service. I am very happy with my new car. Thank you Aaron. My sales person name Aaron klauschke was very helpful and gave us excellent service. I am very happy with my new car. Thank you Aaron. More
by jose.f.afre
Employees Worked With
Aaron Klauschke
