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Smithtown Volkswagen
St James, NY
2,036 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,036 reviews
March 05, 2019
Very Helpful and made the experience easy Mike and adam were a pleasure to deal with. True to their word from start to finish. i would highly recommend and will be using this dealership in the Mike and adam were a pleasure to deal with. True to their word from start to finish. i would highly recommend and will be using this dealership in the future. More
by joegordon41
Verified Customer
March 05, 2019
Dealership experience I was pleasantly surprised about how good my time spent was at your dealership. Great car and excellant price. Would do it again next time around. I was pleasantly surprised about how good my time spent was at your dealership. Great car and excellant price. Would do it again next time around. More
by oramayer17
March 04, 2019
Good service, honest sales team too Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership is honest I’m glad I bought my car from them. More
by JOEGIAMBRONE96
Employees Worked With
Tom Baldassare
March 04, 2019
Car repair Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. More
by KITTENMZ
Employees Worked With
Tom Baldassare
March 04, 2019
Excellent Dealing with Smithtown VW,as I have in the past, was a pleasure. Sal D'Amico was honest and forthright re: my purchase of my 2015 Gli. The help and th Dealing with Smithtown VW,as I have in the past, was a pleasure. Sal D'Amico was honest and forthright re: my purchase of my 2015 Gli. The help and the results of the financing that Ivy accomplished for me was appreciated more than I can say. The next time I look for a new car it will, of course, be a VW. And it will be purchased at Smithtown VW. More
by turnbo011
March 04, 2019
Awesome Experience I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead! I have nothing but positive things about smithtown vw. More
by ashleypicozzi
Employees Worked With
Anthony, Mike DiMaria
March 04, 2019
Inspection for my Jetta I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a lon I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a long list of things that cost A LOT of money!! It was under $40. It is so assuring good quality of service still exists! More
by PAM3PLUS1
Employees Worked With
Anthony in service. And the young girl who answers the phone. Is it Danielle maybe?
March 02, 2019
Best car buying experience I really had the best car buying experience at Smithtown. Everyone was so nice and made the process actually enjoyable. You have to go see Juliana!!! I really had the best car buying experience at Smithtown. Everyone was so nice and made the process actually enjoyable. You have to go see Juliana!!! More
by ROKKELL
Employees Worked With
Julianna Catapano, Mike DiMaria, Ivy Feinsilver
March 01, 2019
Great sales associate Very knowledgeable sales associates who are willing to find the perfect car. Aaron Klauschke Was externally patient and helpful when finding the right Very knowledgeable sales associates who are willing to find the perfect car. Aaron Klauschke Was externally patient and helpful when finding the right car for my need. More
by Chi
Employees Worked With
Tom Baldassare, Aaron Klauschke
March 01, 2019
Great service This is the second time I take my care for different type of service. I always find that people are very professional, helpful and dont push for thing This is the second time I take my care for different type of service. I always find that people are very professional, helpful and dont push for things that your car doesn't need. I feel that I can trust them. More
by merylima
Employees Worked With
James Coughlin
