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Smithtown Volkswagen
St James, NY
2,069 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,069 reviews
June 07, 2024
It was a pleasure dealing with Sal D'Amico, was very happy there was a vehicle on site that met our needs. happy there was a vehicle on site that met our needs. More
by blueyellowtail44
Verified Customer
June 06, 2024
We had a great experience with Sal D’Amico. The process was very easy and Sal was great! The process was very easy and Sal was great! More
by Holly
June 06, 2024
Very nice to work with. They communicate well with me and did a great job! They communicate well with me and did a great job! More
by scoobyj
June 06, 2024
Can't say enough good about this store! Kenny was very eager to help, and worked with me to help me find the exact car I wanted. After being dismissed at a different store since I was looki Kenny was very eager to help, and worked with me to help me find the exact car I wanted. After being dismissed at a different store since I was looking for a difficult-to-find model, Kenny instead helped me by giving great suggestions and alternatives that would have likely made me equally happy. The real icing on the cake was when we found the exact car I wanted while looking through available inventory together (which the other store sent me off to do alone). Thanks to his patience, dedication, and enthusiasm I ended up making the decision on the car I wanted and left a very happy customer! It was absolutely worth giving this store a chance, and I'd happily tell anyone to shop here. More
by jdrivas5
Employees Worked With
June 05, 2024
I had an appointment for a New York State Inspection & oil change. They did a thorough inspection and found a bubble in my front tire. Had the tire in stock & fixed everything in short order! Give Ni oil change. They did a thorough inspection and found a bubble in my front tire. Had the tire in stock & fixed everything in short order! Give Nick a raise!!!! More
by Stevenmc1
Employees Worked With
June 02, 2024
Used car manager is horrible, old cranky rude guy. Sold me a van that needed a complete set of new brakes and rotors. The finance guy was really nice otherwise horrible dealership stay away. Sold me a van that needed a complete set of new brakes and rotors. The finance guy was really nice otherwise horrible dealership stay away. More
by jvpowerwash15
Employees Worked With
David
June 02, 2024
Smithtown Volkswagen did a great job on my car. Their customer service was great. Nick kept in touch with me. Every step of the way was always available for any question I had and always answer the Their customer service was great. Nick kept in touch with me. Every step of the way was always available for any question I had and always answer them in a timely matter. I will always go to Smithtown Volkswagen highly recommend it. More
by KTK417
Employees Worked With
June 02, 2024
This was our 6th VW leased from Smithtown VW. Kenny was great and we live our new Jetta. Kenny was great and we live our new Jetta. More
by joedina
