Smithtown Volkswagen

Best VW Dealership in LI Easy scheduling process and honest service department. I would highly recommend bringing your VW to Smithtown VW for service, if and when necessary. Y Easy scheduling process and honest service department. I would highly recommend bringing your VW to Smithtown VW for service, if and when necessary. You'll get honest feedback and workers that will do what is necessary to make you sure you leave happy. More

Great fast service I was in a rush and Tom did a great job of getting my car in and out fast and everything was perfect thank you I was in a rush and Tom did a great job of getting my car in and out fast and everything was perfect thank you More

Bob Ribaudo and the rest of the staff was very easy to work I recommend this dealership.. Very easy to work with. The whole process was stress free. Bob Ribaudo our salesman was very helpful and a pleasure to I recommend this dealership.. Very easy to work with. The whole process was stress free. Bob Ribaudo our salesman was very helpful and a pleasure to work with. More

Trustable Service Danielle was extremely helpful and addressed all my concerns. My car was fixed and working great. I always go there. All are kind and knowledgeable. Danielle was extremely helpful and addressed all my concerns. My car was fixed and working great. I always go there. All are kind and knowledgeable. More

Outstanding professional experience! I have been coming to Smithtown VW for over 17 years. I have always had an outstanding experience on the sales side with Howard. He is so thorough at I have been coming to Smithtown VW for over 17 years. I have always had an outstanding experience on the sales side with Howard. He is so thorough at explaining the details of the new vehicles. I have also had exceptional experience on the service side. More

Most Pleasant Buying Car Buying Experience I typically dread buying a new car due to sales tactics and feeling pressured to buy. This is the first car buying experience where I actually felt re I typically dread buying a new car due to sales tactics and feeling pressured to buy. This is the first car buying experience where I actually felt relaxed and at ease. During my car buying experience, Adam showed me all the features of the Jetta and features he learned about it during his training. He explained to me how all sales reps actually have to go to a training to learn and test drive the cars - and this was his favorite one by far. I was very specific on what I wanted (sort of felt bad with some of my specific demands of my "perfect car"), but Adam was more than respectful of my wishes and made sure I was able to drive out that very day with my new car, with the color and features that I wanted. Since I went in to buy this car by myself, a young single female in my 20's, I wasn't sure how negotiating would be. Adam went above and beyond to meet my financial requests, speaking with his supervisor to get me to a deal I felt comfortable with. He stayed after hours until I had the keys in my hand and was able to drive away. Adam also followed up with me and had me come back the following weekend to make sure my car got properly detailed (it was raining and almost closing-time when I bought my car). He spent time with me after the car cleaning to go over any follow up questions I had. I would absolutely return to Smithtown VW for the purchase of my next car. More

Great Experience Very professional and friendly service center. Everything fully explained and the right expectations were set. Good communication and the job was fin Very professional and friendly service center. Everything fully explained and the right expectations were set. Good communication and the job was finished when they said it would be. More

Bob Ribaudo is the best! Fast, friendly and honest service. No lies or hidden fees. He delivered on everything that was promised. I would buy every car from Bob if I could. Fast, friendly and honest service. No lies or hidden fees. He delivered on everything that was promised. I would buy every car from Bob if I could. More

Very pleased with tom at your service center. We have always deal with Tom since 2007, He is a honest and caring person who is very efficient and really does care about the customer. We have always deal with Tom since 2007, He is a honest and caring person who is very efficient and really does care about the customer. More

Tire replacement: Made a quick appointment to address a flat tire due to a road hazzard. Dropped off my Atlas using the drop box at night. They had it ready to go by 9a Made a quick appointment to address a flat tire due to a road hazzard. Dropped off my Atlas using the drop box at night. They had it ready to go by 9am the next morning. Even took care of the recall issue. Couldn't have gone any smoother. More