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Smithtown Volkswagen
St James, NY
2,194 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,194 reviews
September 13, 2019
Excellent service! Vehicle was completed in the time stated at drop off. Great waiting area, clean and comfortable. Free car wash was a nice bonus. service! Vehicle was completed in the time stated at drop off. Great waiting area, clean and comfortable. Free car wash was a nice bonus. More
by MARIETTE199
Verified CustomerEmployees Worked With
Tom Baldassare
September 13, 2019
New Car Purchase Working with Adam was the best part of our sales experience. He was extremely helpful, courteous, respectful and did not provide the typical sales exp Working with Adam was the best part of our sales experience. He was extremely helpful, courteous, respectful and did not provide the typical sales experience that everyone dreads about going to car dealerships. We would absolutely work with Adam again, and we look forward to referring family and friends to him. More
by TAFE.MELISSA
Employees Worked With
September 12, 2019
Great experience Fast and friendly!! I got an Oil change which was reasonable in price and they got me right in. Danielle in service was extremely friendly!! Fast and friendly!! I got an Oil change which was reasonable in price and they got me right in. Danielle in service was extremely friendly!! More
by NIEVES108
Employees Worked With
Danielle
September 10, 2019
Serviced my car and happy of with people working there I was very nervous in the beginning but my time waiting there was appropriate and people were very nice and reasonable. Very glad i took my car there. I was very nervous in the beginning but my time waiting there was appropriate and people were very nice and reasonable. Very glad i took my car there.👍 what a difference from other places. More
by emmaocean23
September 10, 2019
Excellent We have now bought 2 cars here from Adam in sales and he is fabulous! We will keep coming back to see Adam! Give him a raise! We have now bought 2 cars here from Adam in sales and he is fabulous! We will keep coming back to see Adam! Give him a raise! More
by TRACYD504
Employees Worked With
September 10, 2019
Great service Purchase went fast and easy with no hassling. Bob and Tom worked with me to get the SUV that we wanted at a great price. Purchase went fast and easy with no hassling. Bob and Tom worked with me to get the SUV that we wanted at a great price. More
by rcat540
September 10, 2019
Wonderful Experience I was in the market for a new SUV and visited three places, Volvo, Subaru and Volkswagen. The first two didn't even give the time or day, no approach, I was in the market for a new SUV and visited three places, Volvo, Subaru and Volkswagen. The first two didn't even give the time or day, no approach, no hello and I guess because of my shirt and jeans they felt I could not afford their cars. So sad for them, never judge a book by its cover, lets just say yes we can afford your car six times over! Then I went to Volkswagen, and immediately Scott came up to me and introduced himself, asked me what I was looking for, educated me on their cars and offered me a test drive. The whole team was respectful and didn't BS on pricing and what they can or cannot do for me. I appreciate the approach. I walked out that day with a beautiful Atlas SE RLine. Thank you Smithtown Volkswagen More
by JARAMILLO0524
Employees Worked With
Scott, Tom Baldassare
September 10, 2019
Putting them to the test I wanted to purchase a manual transmission car and they helped me find just the right one...across LI Sound in Connecticut. And it was over Labor Day I wanted to purchase a manual transmission car and they helped me find just the right one...across LI Sound in Connecticut. And it was over Labor Day weekend. More
by MWELCH62
Employees Worked With
Mike DiMaria
September 10, 2019
Happy with the excellent service provided on my car. Mr. Wilde went in details explaining the services to be provided on my car. I am not associated with any dealership and/or service center Mr. Wilde went in details explaining the services to be provided on my car. I am not associated with any dealership and/or service center More
by SCWCOM
Employees Worked With
Thomas Wilde
September 09, 2019
Incomplete service I went in for an oil change. Since I didn’t need it, I was told there was a notice for a filter to be installed / changed. I was also told that all my I went in for an oil change. Since I didn’t need it, I was told there was a notice for a filter to be installed / changed. I was also told that all my fluids would be checked and topped off. I said oh, good because I need windshield washer fluid. The light is on. Well, I didn’t get the washer fluid. I did notice the light still on before I let but I thought it just needs to be reset; why didn’t they rest it? Makes me wonder what else wasn’t done. More
by TAFFIESTOUCH
Employees Worked With
Unknown
