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Smithtown Volkswagen
St James, NY
2,199 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,199 reviews
January 11, 2020
oil change Very Good customer service. We had a oil change on our Jetta and they check the tires and we were given a voucher for free car wash. Very Good customer service. We had a oil change on our Jetta and they check the tires and we were given a voucher for free car wash. More
by WKARVECKY
Verified CustomerEmployees Worked With
Tom Wilde
January 10, 2020
Dealership was excellent, Bob hooked me up with the car I wanted. Went in on a Saturday to get my oil changed and by the time my car was ready from service, we were done with the new car. wanted. Went in on a Saturday to get my oil changed and by the time my car was ready from service, we were done with the new car. More
by DK
January 10, 2020
Always a pleasure having my car serviced here. They know their customers by name when they walk in. Efficient, knowledgeable staff. Plus the free car wash 👍🏻 their customers by name when they walk in. Efficient, knowledgeable staff. Plus the free car wash 👍🏻 More
by wisearss
Employees Worked With
Danielle Dipietro
January 10, 2020
great job , on time service, nice wait room, cool staff, really close to home, ummmm, yeah. 25 words huh. i wish this wasnt the 2nd recall on this model VW, bu , on time service, nice wait room, cool staff, really close to home, ummmm, yeah. 25 words huh. i wish this wasnt the 2nd recall on this model VW, but i guess the service center makes it as painless as possible. More
by SOMYA.CHHAJLANI
Employees Worked With
Tom Wilde
January 09, 2020
A good experience It was a good experience! I love my car, and Aaron was great! However, I found out whatever was offered on the website, about the financing and lease It was a good experience! I love my car, and Aaron was great! However, I found out whatever was offered on the website, about the financing and lease, which was from the official VW website is not applicable to the discounted offer. More
by SD
Employees Worked With
Aaron Klauschke
January 08, 2020
Everything was wonderful and under the time the estimated! Danielle was a great service advisor and everyone was very reapectful of my time. Thank you estimated! Danielle was a great service advisor and everyone was very reapectful of my time. Thank you More
by ripley4414
Employees Worked With
Danielle Dipietro
January 08, 2020
This was one of the easiest and quickest transactions I have ever had when getting a new vehicle. Working with Adam was a pleasure and he was able to take the time to show me all the new features of the At have ever had when getting a new vehicle. Working with Adam was a pleasure and he was able to take the time to show me all the new features of the Atlas! Thank you!! More
by KRISTINSCHER23
January 03, 2020
Great service Would to let you know that your service department was helpful and knowledgeable. It’s service representative like Danielle that make me want to come Would to let you know that your service department was helpful and knowledgeable. It’s service representative like Danielle that make me want to come back to your establishment. More
by esosa21
Employees Worked With
Danielle Dipietro
January 03, 2020
Tire Repair I was extremely happy with the service here when I came in for my tire to be repaired. Getting an appointment was extremely easy and fast and everythi I was extremely happy with the service here when I came in for my tire to be repaired. Getting an appointment was extremely easy and fast and everything was explained to me by the service representative clearly and concisely. Couldn’t have been happier! More
by sjlatuso3782
Employees Worked With
Danielle Dipietro
