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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
2,068 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,068 reviews

June 19, 2024

This is the 2nd time a member of my household has purchased a Volkswagen vehicle from this dealership. Staff are patient, respectful, and easy to work with. More

by ddhoulihan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Smithtown Volkswagen responded

Thank you for your five-star review. We appreciate your kind words and loyalty to our dealership. Thank you again and we look forward to seeing you again soon!

June 19, 2024

Not a good experience again! Have already complained to VW Customer Care about the issue. More

by AMITANG
Workmanship
Recommend Dealer
No
Employees Worked With
Noah Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your feedback with us. We're sorry to hear about your negative experience with our dealership. Your feedback helps us improve our services, and we appreciate you bringing this to our attention. If you have any further concerns or if there's anything we can do to assist you, please feel free to reach out.

June 18, 2024

Great experience. Met by person from service department who took my keys to get the information they need to service car. Taken by service person right away, infor More

by GSWITALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Weiner
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Jun 18, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience with us! We appreciate your five-star review, and look forward to seeing you again soon!

June 17, 2024

Wonderful dealership. Knowledgeable and very easy to work with. Highly recommend to anyone looking for a VW More

by mcarey1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience with us! We appreciate your kind words and look forward to seeing you again soon!

June 16, 2024

Best service dept. I have ever experienced. Noah Reed ALWAYS goes above and beyond with customer. Helpful, courteous, knowledgeable. He’s a true asset to this deale More

by HMB822
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smithtown Volkswagen responded

We're pleased to hear about your pleasant experience during your visit! We appreciate your kind words and look forward to seeing you again soon!

June 16, 2024

Noah was helpful and kept me up to date throughout my appointment. Overall was a solid experience. More

by Scottw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, Scott! We're pleased to hear about your solid experience and look forward to seeing you again soon!

June 15, 2024

Very easy process. Very satisfied . Highly recommend their service. Ask for Nick, he was wonderful More

by ANTONINA.HOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We're pleased to hear about your positive experience and look forward to seeing you again soon!

June 15, 2024

The staff at the facility are friendly, helpful, informative and efficient. The waiting area is clean and welcoming. More

by Bubs Buggles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smithtown Volkswagen responded

We're pleased to hear about your positive experience at our dealership! We strive to provide friendly and helpful service and we look forward to seeing you again soon!

June 14, 2024

I Continue to use Smithtown Volkswagen for Services because of Nick Weiner. If Nick was not there, I would not go there. Nick is knowledgeable, trustworthy, attentive and most importantly KIND with th More

by SHERRY3505
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

SHERRY3505 responded

SHERRY3505 VERIFIED CUSTOMER I Continue to use Smithtown Volkswagen for Services because of Nick Weiner. If Nick was not there, I would not go there. Nick is knowledgeable, trustworthy, attentive and most importantly KIND with the intentions of doing the Rightful Moral and Human Actions for the Good of the Customer. Others would Deceive and not be truthful, but not Nick Weiner, his Goodness in Credibility is off the Charts, beyond 10. Never Change Nick, in being truthful and honest with Customers,that will take you farther along your path than you know, while others who are not, will stumble on there paths. You are the "Branch off The Vine that Bears Good Fruit".....Jesus says in His parable, "A Good Tree cannot Bear bad fruits" while A bad tree cannot bear good fruits".

June 14, 2024

Dealership was able to get the car I wanted. The car could’ve been cleaner More

by V.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
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Jun 14, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review. We appreciate your feedback and hope to see you again soon!

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