Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,068 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,068 reviews
June 24, 2024
Had a great experience here. Jasmine K, my service advisor, was communicative and knowledgeable. She did a great job keeping me aware of critical issues that were found as servic Jasmine K, my service advisor, was communicative and knowledgeable. She did a great job keeping me aware of critical issues that were found as service progressed so that they could be addressed. More
by abran
Verified CustomerEmployees Worked With
Jasmine Khan
June 24, 2024
The car that I received was excellent and received it on time. I was very pleased. time. I was very pleased. More
by MILCETIC22
June 24, 2024
All the staff is friendly and helpful. My service went great and the wait time was minimal. My service went great and the wait time was minimal. More
by shellyg1019
June 23, 2024
The staff was polite and everything was done as expected. The waiting area was clean. The waiting area was clean. More
by Blutitan
Employees Worked With
June 21, 2024
Service was quick and easy. They notified me as soon as the car was ready. They notified me as soon as the car was ready. More
by paulolivieri
Employees Worked With
June 21, 2024
Great and very friendly staff. They were very helpful and walked me through all the costs and repairs needed They were very helpful and walked me through all the costs and repairs needed More
by TAPESECHE
June 20, 2024
Very professional start to finish. Dx and repair was quick and accommodating. Great experience overall Dx and repair was quick and accommodating. Great experience overall More
by BALOUGHRAN
June 20, 2024
Convenient location and easy to book service. The building and facilities are long overdue for an upgrade, preferably a new building. The ‘new’ customer waiting room is poorly located and equippe The building and facilities are long overdue for an upgrade, preferably a new building. The ‘new’ customer waiting room is poorly located and equipped. More
by RJDIGIAMO
Employees Worked With
