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Smithtown Volkswagen
St James, NY
2,068 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,068 reviews
July 02, 2024
I appreciate Noah being as cooperative and willing to accommodate me with my limited amount of time having 2 jobs. He is also very considerate. I value his attention to detail. accommodate me with my limited amount of time having 2 jobs. He is also very considerate. I value his attention to detail. More
by SUNSHINE680
Verified CustomerEmployees Worked With
June 29, 2024
Noah is always so kind, patient and accommodating. He takes the time to listen and treats his customers with respect. He understands, rectifies situations and finds solutions in a timely manner. He is He takes the time to listen and treats his customers with respect. He understands, rectifies situations and finds solutions in a timely manner. He is always sure to thoroughly check work completed and treats customer vehicles as if they were his own. Thank you! Always a pleasure working with Noah! More
by melmar311
June 29, 2024
My issue was not fixed, car was picked up and returned within 10 minutes due to the issue still occurring. Last messaging from the dealership was that it was going to continue to happen and I needed to ac within 10 minutes due to the issue still occurring. Last messaging from the dealership was that it was going to continue to happen and I needed to accept some level of it. Replaced parts unrelated to the issue. Also refused to do the recommended TSB even though this is a documented issue, even after asking several times. Car is FILTHY on pickup. Like not just dirty from driving, splashes and such from the shop etc. Thank god it’s a lease. Look elsewhere. More
by eddietringo
Employees Worked With
June 27, 2024
Noah was very professional and followed through with everything. He said he was going to Do, he is an asset to your company and he is mostly the reason why I will come back and buy a new vehicle from yo everything. He said he was going to Do, he is an asset to your company and he is mostly the reason why I will come back and buy a new vehicle from your dealership because of the service . I look forward to dealing with your dealership again More
by 007BOB45
Employees Worked With
June 26, 2024
Service department exemplifies in Noah, who is an excellent service advisor…. Dealership personnel a pleasure to work with excellent service advisor…. Dealership personnel a pleasure to work with More
by LAWR1653
