Back

Smithtown Toyota

Smithtown, NY

4.9
1,179 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. ...
Contact Dealership
Today: 9:30 AM - 8:00 PM Open Now
View All Hours

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,179 reviews

July 07, 2024

Great dealership, helpful and friendly employees. Easy to work with. Thorough with explanation and never pushy. More

by Droberts1594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for the great review! We appreciate your kind words about our helpful and friendly team. We're glad you found our employees easy to work with and not pushy. We look forward to assisting you again in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

More
July 02, 2024

Excellent buying experience at Smithtown Toyota. Lou in sales was fantastic getting me the new 2024 Tundra. Love my new truck. Excellent experience highly recommend, thank you Smithtown. More

by robertkuper17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
Jul 03, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for the excellent 5-star review! We're thrilled to hear that you had a fantastic buying experience with Lou, and we're glad you love your new 2024 Tundra. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your new truck! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

More
June 29, 2024

Been a customer for about 20 Years. Lou Bilous made aquiring a new car a breeze. More

by Drew B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota for over 20 years! We appreciate your loyalty and are glad to hear that Lou made purchasing your new car a breeze. We look forward to serving you for many more years to come. Thank you for your kind words! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

More
June 26, 2024

Awesome experience! ! Everyone was helpful! Easy buying experience. Louis and Lance went above and beyond!! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Smithtown Toyota responded

Thank you for the fantastic review, Mike! We are thrilled to hear about your awesome experience at Smithtown Toyota. Louis and Lance will be delighted to know they went above and beyond to make your buying experience easy. We appreciate your kind words and hope to see you again soon! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

More
June 25, 2024

Highly recommend David Sung without reservation to anyone looking to buy a toyota! Just bought my 2nd toyota rav4 (current one hybrid previous gasoline) with him! First introduced to Smithtown Toyota and Da More

by jho516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego (Finance), David Sung
Jun 26, 2024 -

Smithtown Toyota responded

Thank you for your detailed and glowing review of your experience at Smithtown Toyota with David! We appreciate your kind words and are delighted to hear about your positive interactions with him. David's dedication to providing a personalized and pressure-free experience truly shines through. We are also pleased to hear that Diego from the finance division expedited your transaction efficiently. Your feedback is invaluable, and we look forward to assisting you again in the future. Feel free to reach out to us anytime! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

More
June 18, 2024

I've been a customer at this dealership for years. Just leased my 4th vehicle from them and now my daughter just bought her first car from them. Service is always great & our salesperson, Mike Bourne, More

by Danielle K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Smithtown Toyota responded

Thank you, Danielle, for your continued loyalty to Smithtown Toyota over the years and for choosing us for your recent lease and your daughter's first car purchase. We're thrilled to hear that you had a great experience with Mike, and we truly appreciate your kind words about our service. We look forward to welcoming you and your family back in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

More
June 15, 2024

Just purchased a Rav 4 from Mike. He was wonderful.. Explained every necessary detail. Wasn't pushy. Helped me set up all the technology. was extremely patient and most importantly v More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Smithtown Toyota responded

Thank you, MJ, for choosing Smithtown Toyota and for leaving such a positive review about your experience purchasing a Rav 4 with Mike. We appreciate your feedback and are thrilled to hear that Mike provided exceptional service by explaining details, assisting with technology setup, and being patient and kind. We look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

More
June 15, 2024

Lou bilous was our salesman and he was absolutely amazing with us he went out of his way for us so much that’s something you don’t see any more with salesmen but he did and I’m so great full. More

by APRIL G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Smithtown Toyota responded

Thank you for taking the time to share your positive experience, April! We are thrilled to hear that Lou provided you with amazing service. At Smithtown Toyota, we strive to go above and beyond for our customers. Please feel free to visit us again in the future and share your experience with others. We appreciate your feedback! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

More
June 08, 2024

Jessica Medina who currently works in the service department at “Smithtown Toyota” who really is S.C. Auto Corp is horrible at customer service. She needs to be properly trained on how to talk to cus More

by anngoldjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Medina , Tania Hernandez
Jun 12, 2024 -

Smithtown Toyota responded

Thank you for sharing your feedback with us. Please reach out to me directly so I can address your specific concerns and work towards a resolution. Your input is valuable to us at Smithtown Toyota, and we strive to ensure the best service for our customers. Thank you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

More
May 29, 2024

Louis Bilous and Theresa have always been a great help, always keeping an eye out for the vehicle that fits my needs. There a valued team to Smithtown Toyota. More

by dq1530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa
May 31, 2024 -

Smithtown Toyota responded

Thank you for the kind words, Louis and Theresa are truly valued members of the Smithtown Toyota team. We're thrilled to hear that they were able to assist you in finding the perfect vehicle to meet your needs. We appreciate your support and look forward to serving you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

More
...
8
...