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Smithtown Toyota

Smithtown, NY

4.8
1,144 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,144 reviews

December 19, 2023

Very happy with our new car purchase at Smithtown Toyota. Our salesperson was Trisha and she managed us through the smoothest transaction we've ever experienced. We had a question or two afte More

by 5bellsone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller
Dec 20, 2023 -

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 11, 2023

After finding the vehicle I was interested in on line, Sean M made the purchasing process a very relaxed and straight forward one. He answered all my questions thoroughly, no high pressure sales tactics More

by talldog1208
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Dec 13, 2023 -

Smithtown Toyota responded

I love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Smithtown Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2023

Lou B is very friendly and knowledgeable. Smithtown is very competitive and has great people!! Car came out looking beautiful. Couldn’t be more pleased More

by Kat S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tania Hernandez
Dec 05, 2023 -

Smithtown Toyota responded

Kat, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2023

Lou was very helpful in getting me the car I wanted at a reasonable price. The finance dept (John) was professional and easy to work with. More

by drq24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 25, 2023

Louis Bilous was a phenomenal sales representative. This was my first time purchasing a car, so it was certainly a stressful time, but Louis was super helpful in navigating the process and making it as More

by jlloyd989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Smithtown Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 13, 2023

We had a great experience from the minute we walked in and out. Louis Blous helped us from the beginning to the end. No pressure and we are so pleased with excellent service. Extremely friendly! This is o More

by Alice K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Smithtown Toyota responded

Alice, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Smithtown Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 13, 2023

Louis Bilous … was an excellent salesman! Friendly , knowledgeable, funny, helpful and kind! Highly recommend him! More

by KG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Smithtown Toyota responded

Thank you for taking the time to share your kind feedback about Louis. Each employee is a valued member of the Smithtown Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 02, 2023

Walked in extremely friendly, many models in showroom. To see colors up front to choose More

by Donaldmme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graig Miller 5 stars!
Nov 06, 2023 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us, Donald! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2023

Excellent Dealership! Have been doing business there for 15+ years. extremly curtious sales and service team. I have no regrets recommending this dealership ! More

by VITORANDAZZO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2023

Excellent help from Louis Bilous. Thanks so much! Will definitely recommend you to anyone looking for a Toyota More

by captchris38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Smithtown Toyota responded

Chris, we cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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