Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

John Ferranola

Overview Reviews (107) Inventory (301)

Contact Me

View All Employees

< View All Employees

John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

Contact Me

5.0

107 Reviews

Overview Reviews (107) Inventory (301)

5.0

107 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact John Ferranola

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

107 Reviews of John Ferranola

May 03, 2026

Dealership Rating

Employee Rating

What an amazing experience. The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a comp The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a complete gentleman. A long time employee for a reason, about 37 years. I couldn’t have had a better experience and I walked out feeling such peace of mind. Oh, and with a gorgeous Toyota Tundra! The best team! More

by Geoffrey.costa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous , Lance Farley

Report | Print

May 04, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Geoffrey! We’re thrilled to hear about your amazing experience at Smithtown Toyota with Louis. It’s fantastic to know that his professionalism and knowledge made such a positive impact on your visit. Enjoy your gorgeous Toyota Tundra, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 01, 2026

Dealership Rating

Employee Rating

They were very helpful, fast and friendly. Answered all my questions no problem and went into detail Answered all my questions no problem and went into detail More

by stevecel96

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Kazlauskas

Report | Print

Apr 01, 2026 -

Smithtown Toyota responded

Thank you for your kind words! I’m thrilled to hear that you found our team at Smithtown Toyota helpful, fast, and friendly. It's great to know that we could answer all your questions in detail. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 22, 2026

Dealership Rating

Employee Rating

Smithtown Toyota has always been the best dealership around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!! around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!! More

by alsanto33

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larisa Racenis, Michael Kazlauskas , Theresa on insurance

Report | Print

Mar 22, 2026 -

Smithtown Toyota responded

Thank you for your fantastic review, Al! We're thrilled to hear that you had such a great experience with Michael at Smithtown Toyota. We pride ourselves on providing excellent service, and it's wonderful to know we met your expectations. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2026

Dealership Rating

Employee Rating

I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I had and walked me through every detail of the car so I felt completely comfortable. He even made it clear that he is more than happy to help with any future questions I might have. If you're looking for someone who genuinely cares and goes above and beyond, I highly recommend asking for Louis! More

by Lagattuta2000

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous, Mike Bourne

Report | Print

Feb 27, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear you had such a positive experience at Smithtown Toyota with Louis. He truly embodies our commitment to treating every customer like family. I appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 25, 2026

Dealership Rating

Employee Rating

Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experien ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experience seamlessly smooth and easy. The best customer service I have ever had when buying a car! This is the only Toyota dealership anyone should ever consider because the all around experience was way above the rest! More

by shawana1018

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous , Alex The Floor Manager

Report | Print

Feb 25, 2026 -

Smithtown Toyota responded

Thank you so much for your kind words, Shawana! I am thrilled to hear that you had such a seamless and enjoyable experience with our team at Smithtown Toyota. It’s wonderful to know that Alex, John, and Louis made a positive impact during your visit. I appreciate you sharing your feedback, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 23, 2026

Dealership Rating

Employee Rating

Michael was very patient and efficient in facilitating my purchase. He did so with a high degree of professionalism and integrity! Many thanks! Rob Deluc purchase. He did so with a high degree of professionalism and integrity! Many thanks! Rob Deluc More

by rdljjc

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Kazlauskas, John DeFlumeri

Report | Print

Feb 23, 2026 -

Smithtown Toyota responded

Thank you, Rob! I'm glad to hear about your positive experience with Michael at Smithtown Toyota. His professionalism and dedication truly make a difference. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 14, 2026

Dealership Rating

Employee Rating

Louis is nice, and takes his time to explain and go over information, as well as the options on the car. information, as well as the options on the car. More

by binx08

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

Report | Print

Jan 14, 2026 -

Smithtown Toyota responded

Thank you for your feedback! I'm glad to hear that you had a positive experience at Smithtown Toyota and that Louis took the time to explain all the options available to you. I appreciate your kind words, and we hope to assist you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 13, 2026

Dealership Rating

Employee Rating

Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very s time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very streamlined!! More

by goffinstoo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

Report | Print

Jan 13, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I truly appreciate your continued support of Smithtown Toyota. We're thrilled to hear that Lou provided you with excellent service during your recent visit. It’s great to know that the car trade-in process was streamlined for you. We look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2025

Dealership Rating

Employee Rating

It was a great experience. i will go back every time. Very fair and painless! i will go back every time. Very fair and painless! More

by j.shiels

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

Report | Print

Dec 03, 2025 -

Smithtown Toyota responded

Thank you for your positive review! I am delighted to hear that you had a great experience at Smithtown Toyota and found the process fair and painless. We look forward to welcoming you back for your next visit! Safe travels! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 20, 2025

Dealership Rating

Employee Rating

Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. More

by E.joachin105

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Miller

Report | Print

Nov 20, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Dealership Inventory (301 Vehicles)

2025 Toyota RAV4 | used

$38,991

2025 Toyota RAV4

used

Magnetic Gray Metallic exterior

Automatic

Front-wheel Drive

$38,991

View Vehicle Details

View Details

2023 Toyota Camry | used

$28,991

2023 Toyota Camry

used

Ice Cap exterior

Automatic

All-wheel Drive

$28,991

View Vehicle Details

View Details

2026 Toyota 4Runner | new

$64,939

2026 Toyota 4Runner

new

Wind Chill Pearl exterior

Automatic

Four-wheel Drive

$64,939

View Vehicle Details

View Details

2025 Toyota RAV4 | used

$32,991

2025 Toyota RAV4

used

Magnetic Gray Metallic exterior

Automatic

Front-wheel Drive

$32,991

View Vehicle Details

View Details

2023 Toyota Highlander | used

$43,991

2023 Toyota Highlander

used

Midnight Black Metallic exterior

Automatic

All-wheel Drive

$43,991

View Vehicle Details

View Details

2023 Toyota Venza | used

$30,991

2023 Toyota Venza

used

Coastal Gray exterior

CVT

All-wheel Drive

$30,991

View Vehicle Details

View Details

View All Inventory