Lou Bilous

What an amazing experience. The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a comp The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a complete gentleman. A long time employee for a reason, about 37 years. I couldn’t have had a better experience and I walked out feeling such peace of mind. Oh, and with a gorgeous Toyota Tundra! The best team! More

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My husband and I have been leasing cars from Louis Bilous at Smithtown Toyota for over twenty years. Lou always listens to what we want and provides exactly what we've asked for - no games, no shenanigans, at Smithtown Toyota for over twenty years. Lou always listens to what we want and provides exactly what we've asked for - no games, no shenanigans, just excellent service. While any salesperson would know the bullet points for the vehicles they're selling, Lou is an enthusiastic "car guy" who can answer the more detailed questions when you are looking at three vehicles and you don't know which to choose. When it comes time to trade in and re-lease, it's ALWAYS a pleasure to see Lou. We are never rushed, he always has something nice to say and little ones - human or furry -- are welcome. If that's not enough for you, he's funny! Never a hard sell, never pushy, never impatient. Poor Lou, I ask a lot of questions before I make a three-year commitment. He answers all questions and he's never steered us wrong. Lou, please don't retire before we stop driving. I won't know who to turn to. Thank you for being that rare thing - a really good guy. If you've been to a few dealerships and you haven't liked the vibe, please give Lou and Smithtown Toyota a chance. Seriously. They're a cut above the rest. More

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Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. More

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Louis Bilious was great…. No xx, and accommodating. Overall experience was great and would certainly recommend them! No xx, and accommodating. Overall experience was great and would certainly recommend them! More

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I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I had and walked me through every detail of the car so I felt completely comfortable. He even made it clear that he is more than happy to help with any future questions I might have. If you're looking for someone who genuinely cares and goes above and beyond, I highly recommend asking for Louis! More

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Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experien ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experience seamlessly smooth and easy. The best customer service I have ever had when buying a car! This is the only Toyota dealership anyone should ever consider because the all around experience was way above the rest! More

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Louis is nice, and takes his time to explain and go over information, as well as the options on the car. information, as well as the options on the car. More

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Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very s time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very streamlined!! More

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Lou Bilous and crew never disappoint. Easy process and able to answer any and all questions or concerns. Easy process and able to answer any and all questions or concerns. More

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Had a wonderful experience when purchasing a car with Louis Bilous.He was friendly, knowledgeable, and answered our questions. Louis made the whole transaction seamless, we went to look and drove away Louis Bilous.He was friendly, knowledgeable, and answered our questions. Louis made the whole transaction seamless, we went to look and drove away with a new car! More

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