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Smithtown Toyota

Smithtown, NY

4.9
1,178 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,178 reviews

October 20, 2024

Outstanding service, they are not pushy or forceful with add ons. They are super transparent throughout the entire process and you can really tell they care about their customers. More

by DL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Smithtown Toyota responded

Thank you for your kind words! I am thrilled to hear that you had an outstanding experience at Smithtown Toyota. Our team strives to provide transparent and caring service without any pressure. I appreciate your feedback and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 18, 2024

I have had the pleasure of working with this dealer and salesman, Lou, twice. Most recently was 2 weeks ago with the purchase of a Rav4 Hybrid. I made 1 phone call to Lou to enquire about a particular mo More

by Jess L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Smithtown Toyota responded

Thank you, Jess, for your wonderful review! We're thrilled to hear about your experience with Lou and the successful purchase of your RAV4 Hybrid. It's great to know that Lou's professionalism and knowledge, along with Diego's efforts in securing a fantastic rate, made your buying process seamless. We appreciate your kind words and recommendation. We look forward to welcoming you back to Smithtown Toyota for any of your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2024

I recently purchased a vehicle while living out of state through Louis Bilous at Toyota of Smithtown and I cannot recommend him highly enough. From the very first interaction, he was incredibly helpful, pro More

by dilgerriley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about Louis and are thrilled to hear that he made your out-of-state vehicle purchase such a positive experience. At Smithtown Toyota, we strive to provide exceptional customer service, and it's fantastic to know that Louis went above and beyond to ensure everything was smooth and seamless for you. We hope you enjoy your new vehicle and look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 12, 2024

Tom was great! He had everything prepared for the car and kept my son entertained More

by freddy.davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Oct 15, 2024 -

Smithtown Toyota responded

Thank you, Freddy, for your wonderful review! We're thrilled to hear that Tom provided exceptional service and kept your son entertained during your visit. At Smithtown Toyota, we strive to make each experience enjoyable for our customers and their families. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 29, 2024

Louis M. Bilous was able to locate the exact Toyota I was looking for. He worked with me diligently throughout the process. Even after the sale was complete h More

by IsaacJPT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Smithtown Toyota responded

Thank you, Isaac, for your wonderful review! We're thrilled to hear that you found the exact Toyota you were looking for and that Louis was able to assist you so diligently throughout the process. It's great to know that you felt no pressure and were happy with your purchase. We truly appreciate your recommendation and look forward to seeing you again at Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2024

Lou Bilous was very helpful and professional on the purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. More

by rigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided you with such helpful and professional service during your purchase of the new 2024 Toyota. Your recommendation to family and friends means a lot to us. We look forward to assisting you again at Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 22, 2024

Gil and Rocky are awesome. Very comfortable with both of them. Professional and friendly. No pressure sales. Would highly recommend Smithtown Toyota! More

by jmschneider519@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Barahona and Rocky Dentici
Sep 24, 2024 -

Smithtown Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Gil and Rocky at Smithtown Toyota. Providing a comfortable and professional environment is our priority, and it's wonderful to know you felt that way. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 08, 2024

Kind and thorough sales people. Big Mike was very friendly, gave me the information I needed and negotiated fairly. Rocky (financing, warranties, etc) wasn't too pushy and seemed More

by sgetlan
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about our sales team, especially Big Mike and Rocky. It’s fantastic to hear that you had such a positive experience at Smithtown Toyota. We’re glad they could provide you with the information and support you needed. Thank you for recommending us, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 05, 2024

My car purchase experience with the Smithtown Toyota family was quite an experience. Mr Lou Bilious was a very courteous Salesperson to us. I enjoyed doing business with him. More

by Sannybrown51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Smithtown Toyota responded

Thank you for your kind words! We’re delighted to hear about your positive car purchase experience with us at Smithtown Toyota. It's great to know that Lou provided you with courteous service. We appreciate your business and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 05, 2024

Very professional experience and a first class operation. Glad I was referred to them. Thank you More

by john.fitzpatrick51
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego R
Sep 05, 2024 -

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a professional experience at Smithtown Toyota. Referral from satisfied customers means a lot to us. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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