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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
December 08, 2020
Sean was great. He got me a lower interest rate then I expected. He gave me a great deal for extended warranty on my vehicle. I dont habe to worry about repairs for next 8 year/100k. He was a gentleman to expected. He gave me a great deal for extended warranty on my vehicle. I dont habe to worry about repairs for next 8 year/100k. He was a gentleman to work with. More
by NYLATINO1966
Employees Worked With
Sean Dietz
December 08, 2020
Ms.Shea was a pleasant person to work with. She answers all our questions and didn't rush us or pressure us. She answer all our questions on the two model Sienna differences. At the end she fully explain t all our questions and didn't rush us or pressure us. She answer all our questions on the two model Sienna differences. At the end she fully explain the features and how to set up bluetooth and Toyota app for car. I would definitely keep her in mind in the future for another Toyota. More
by NYLATINO1966
December 04, 2020
The dealership really delivered as promised. Decided on a new Prius Prime and pick up new car in a day. My salesperson Jillian Arthus really came through! She managed the whole process very effectively. new Prius Prime and pick up new car in a day. My salesperson Jillian Arthus really came through! She managed the whole process very effectively. More
by Mike S
Employees Worked With
Erica Bergen, Jillian Arthus
December 04, 2020
everyone at the dealership was truly exceptional very everyone at the dealership was truly exceptional very honest and upfront even applied last minute price reduction through the costco auto program an everyone at the dealership was truly exceptional very honest and upfront even applied last minute price reduction through the costco auto program and additional $800 off the negotiatated price and also applied a $750 incentive at the time of financing i was unaware of i highly recommend this dealership More
by Dan chase321
November 30, 2020
We recently purchased a Rav4 Hybrid and worked with Lou Bilous at this dealer. Lou was excellent at his job, extremely pleasant to work with and very knowledgeable about the vehicles. Would strongly rec Bilous at this dealer. Lou was excellent at his job, extremely pleasant to work with and very knowledgeable about the vehicles. Would strongly recommend Lou and this dealership. More
by sacrusewhite
Employees Worked With
November 29, 2020
Great attention to my wife and I and getting me into my new Tacoma. He was so pleasant, knowledgeable and accommodating. Definitely recommend him again! new Tacoma. He was so pleasant, knowledgeable and accommodating. Definitely recommend him again! More
by 42292
Employees Worked With
November 28, 2020
Leased a 2021 Tacoma. Randy made it easy from start to finish. Sean in financing made it quick and easy. Both very courteous and professional. finish. Sean in financing made it quick and easy. Both very courteous and professional. More
by joepetes
Employees Worked With
Randy Gonzalez, Sean Dietz
November 27, 2020
Messed my address up on my lease. Had to call Toyota finance to straighten it out. Incompetent or just don’t care. Go elsewhere . They must get timed on how quickly they make a sale. Sloppy incomplete t finance to straighten it out. Incompetent or just don’t care. Go elsewhere . They must get timed on how quickly they make a sale. Sloppy incomplete transaction More
by Mad1
Employees Worked With
November 24, 2020
Went to Smithtown Toyota, spoke with salesmen Michael Bourne and he assisted us with the purchase of our 2021 Rav4 Hybrid. We is very knowledgeable and made the experience easy. Bourne and he assisted us with the purchase of our 2021 Rav4 Hybrid. We is very knowledgeable and made the experience easy. More
by captstoney66
November 16, 2020
This was our first experience at Smithtown Toyota. Our salesperson, Louis Bilous provided exceptional service. He was extremely knowledgeable and professional. We recommend without hesitation! salesperson, Louis Bilous provided exceptional service. He was extremely knowledgeable and professional. We recommend without hesitation! More
by vjiorio
