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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

December 24, 2020

In the last twenty years I leased six cars from Smithtown Toyota. This fact speaks for itself.... I was satisfied this time too.....David Sung was excellent. More

by Androni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Dec 29, 2020 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 24, 2020

I worked with Tim (as well as Sean from financing, and Alex the sales manager). This was easily the best car shopping experience I’ve had to date. They were all straight to the point (no fluffing and bs t More

by Lils4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Dec 29, 2020 -

Smithtown Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 21, 2020

We were very pleased with the low-keyed and professional sales approach of Randy Gonzalez with whom we leased a 2021 Toyota Corolla. Thank you very much. Ellen and Paul Siudzinski More

by ellengray7389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Gonzalez
Dec 22, 2020 -

Smithtown Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 19, 2020

Our fifth leased car. Excellent service! Lou Bilous is the best! We always ask for him. So friendly and knowledgeable. I would recommend him to my family and friends. More

by Susan White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Smithtown Toyota responded

We cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

Dec 22, 2020 -

Susan White responded

Thank you.I am delighted with my new vehicle!

December 19, 2020

Very knowledgeable salesman with a great personality! Friendly atmosphere and excellent service. We had an absolutely positive experience overall. We will definitely recommend Smithtown Toyota to our fr More

by Olena D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Dec 22, 2020 -

Smithtown Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 18, 2020

“I had an excellent experience with my choice "Chose “I had an excellent experience with my choice " Chose them as my dealership not only because i found the car that i want it, but because they offer y More

by Zaur G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Smithtown Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 13, 2020

Sean is a wonderful and friendly person to work with. He made sure that I was taken care of and made the leasing process very quick and simple. More

by Joe Zhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Dec 15, 2020 -

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 12, 2020

I went into Smithtown Toyota to look at buying a new car. The atmosphere was very pleasant as soon as I walked in. David was just amazing the entire time, he showed me a beautiful car, and I loved it immedia More

by Julissa Vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz, David Sung
Dec 15, 2020 -

Smithtown Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 12, 2020

Fantastic individual to work with. He helped me to lease the car I want at a great deal. I was vert happy with the vehicle that I drove away with. More

by Joe Zhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Dec 15, 2020 -

Smithtown Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 12, 2020

Smithtown Toyota always does a great job. Trish was great to work with, very professional and assisted with all my needs. They take care of all your needs. More

by pasa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

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