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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
January 17, 2021
My experience at Smithtown Toyota was absolutely outstanding from start to finish. Our salesman Michael Bourne was extremely professional, knew his vehicles and very helpful. Would purchase a vehic outstanding from start to finish. Our salesman Michael Bourne was extremely professional, knew his vehicles and very helpful. Would purchase a vehicle from him again in a minute. Actually 3rd car in my family purchase from Big Mike. Sean Dietz in the financial department completed this sale on a level I could not believe. Absolutely NO pressure whatso ever. Sean to was friendly, professional and for us without a doubt the finest Fininance person we have ever dealt with. I am a senior and have purchased many cars in my time this was the best. Thak You Smithtown Toyota and especially Michael and Sean. More
by jtrot
January 14, 2021
When you are ready to purchase a new car please make sure you ask for Louis Bilous. He’s by far the most professional, most honest, and straight forward salesman. He’s beyond super nice, extremely approachab you ask for Louis Bilous. He’s by far the most professional, most honest, and straight forward salesman. He’s beyond super nice, extremely approachable and makes buying a car painless, in fact it was actually fun! I bought a 4 runner and I’m in love with it. Thank you Louis, thank you for making this so easy! Craig Miller- in finance department was also amazing!!! More
by Mlundquist
January 12, 2021
Sales office was clean and comfortable. Sales people were knowledgeable and courteous. Supporting staff was friendly and helpful. A pleasant experience overall. Would recommend Trish Shea to anyone looking f knowledgeable and courteous. Supporting staff was friendly and helpful. A pleasant experience overall. Would recommend Trish Shea to anyone looking for a new vehicle. More
by Elliot
Employees Worked With
January 07, 2021
Mike Bourne is a wonderful salesperson. He is a straight shooter, extremely knowledgeable and professional. In fact this is the fourth Toyota that my family and I have gotten through Mike. The buying experi shooter, extremely knowledgeable and professional. In fact this is the fourth Toyota that my family and I have gotten through Mike. The buying experience was seamless and his support staff went out of their way to make our purchase happen. It's sort of like having a friend in the business. Mike went out of his way to get us the best possible deal. We are planning on buying my son a brand new Rav 4 this spring. Thanks Mike : you are the best!!! More
by Debbie and John Parpheniuk
Employees Worked With
January 06, 2021
Big Mike Bourne is the best. Very knowledgeable and very professional salesperson. He always tries to give us the best deal on a lease or to own. He is also one of the nicest people you will ever meet We professional salesperson. He always tries to give us the best deal on a lease or to own. He is also one of the nicest people you will ever meet We have leased or purchased from him 4 vehicles. We like Mike.....I mean we love Big Mike! Go see him at Smithtown Toyota for the best deals ..especially when there is a promotion or sale going on. Thanks again Mike. More
by Johnny P.
January 03, 2021
excellent and professional..Mike Bourne was a great salesman always keeping me up to date and informed as to when my new truck was due in.. Sean was also great explaining the financing to me thoroughly salesman always keeping me up to date and informed as to when my new truck was due in.. Sean was also great explaining the financing to me thoroughly More
by taskat1170
January 02, 2021
Purchasing a vehicle here was a pleasant experience. Tim and Lou were so easy to deal with, explained everything about the car and my options with sincerity and understanding. Working with Sean to work out and Lou were so easy to deal with, explained everything about the car and my options with sincerity and understanding. Working with Sean to work out the finances was also a great experience. There’s no nonsense here; no unnecessary pressure to purchase more than is needed or wanted. I highly recommend this dealership. More
by Bryan
January 01, 2021
Trish was a pleasure to deal with. She was super knowledgeable about all of the technology that my new car had. When I left the dealership I felt well informed. knowledgeable about all of the technology that my new car had. When I left the dealership I felt well informed. More
by Dannsueg
Employees Worked With
December 31, 2020
It was a pleasure working with Trish Shea. She was very knowledgeable and friendly. She went out of her way to make sure we were happy with our new car. She took the time to make sure we knew all the featu knowledgeable and friendly. She went out of her way to make sure we were happy with our new car. She took the time to make sure we knew all the features that came with the car and that we knew how to use them before we left the lot. Would defiantly recommend Trish and the other associates we came in contact with. More
by deedoo35
December 28, 2020
It was a pleasure dealing with Smithtown Toyota . David Monshinsky was very knowledgeable and easy to deal with. Sean Dietz handled the financing and made it quick and easy. Smithtown Toyota makes you feel Monshinsky was very knowledgeable and easy to deal with. Sean Dietz handled the financing and made it quick and easy. Smithtown Toyota makes you feel like family. I have at least 4 Toyota dealerships closer , but I chose Smithtown. More
by Craig M
