Back

Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,146 reviews

February 17, 2021

This is the third car I have purchased from Smithtown Toyota. The first 2 were Prius. We were ready to upgrade to a Hybrid Rav 4, which I understand are in demand. Seamus Carey was our salesman and was q More

by Donna and Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Miller Seamus Carey , both get 5 Stars
Feb 17, 2021 -

Smithtown Toyota responded

Donna and Stan, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 17, 2021

This is our 5th Toyota we have purchased from this awesome dealership. Rich Marino is a GREAT salesman and Craig Miller was great too. They are professional, courteous and they go above and beyond for More

by Gloria106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller , Rich Milano
Feb 19, 2021 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 15, 2021

Visited another dealership ( Oakdale Toyota ) thinking my experience would be a pleasant one based on a previous purchase. Found the level of satisfaction to be unsatisfactory. After being very clear about t More

by john61366
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller ( 5 Stars )
Feb 17, 2021 -

Smithtown Toyota responded

John, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 08, 2021

Amazing saleswoman! Very personable and attentive! Will answer all of your questions and NOT pushy! Loved working with you Jillian! Craig Miller, business manager, was personable and efficient! Smithtown T More

by SLTorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Miller, Jillian Arthus
Feb 09, 2021 -

Smithtown Toyota responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 03, 2021

For the past 6 years I drove Chevy cars and was never disappointed. However, this past weekend I leased my first Toyota and I could not be happier! Sean Dietz (Sales), Seamus Cary (Sales) and Mary Bopp ( More

by Therese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus Carey, Mary Bopp, Sean Dietz
Feb 04, 2021 -

Smithtown Toyota responded

Therese, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 01, 2021

This past weekend my fiancé and I went to look at some Toyota options. We were incredibly lucky to work with David Moshinsky. From the moment we sat down with him we knew we wanted to buy from him! He was More

by KJL722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Smithtown Toyota responded

We loved reading this review! Happy customers are our aim, and it appears David really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 31, 2021

I have been driving 4-Runners since 1990. I buy a new one every 2 or three years. I was driving by this dealership and decided to stop in to get another quote. (Already got one from my usual dealership) I am More

by Cliff Lelonek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Feb 02, 2021 -

Smithtown Toyota responded

Cliff, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 30, 2021

Don't usually take the time to do these, but this dealership was top notch in every way. Tom my salesman were just the best. Took care of every detail and the car, Highlander Platinum, is gorgeous!! More

by AlanT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Smithtown Toyota responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

Feb 03, 2021 -

AlanT responded

I also wanted to thank Craig Miller, but his name wasn't in the drop box area. He was also top notch. Thanks again....

January 30, 2021

Tim was so great from beginning to end! So honest and easy to work with! Thanks again Tim! Excited to drive my new Highlander! Cheers! More

by Danapeluso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton, Sean Dietz
Feb 02, 2021 -

Smithtown Toyota responded

Thank you for your great review, Dana! We're glad to have Tim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 29, 2021

Right off the bat my contact Jillian at Smithtown offered a clear understanding of what the buying process would be like, shared ideas, and provided me with an outstanding offer, without beating around the b More

by FB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Arthus
Jan 29, 2021 -

Smithtown Toyota responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jillian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

...
35
...