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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

March 13, 2021

I recently leased a new Highlander Hybrid from Smithtown I recently leased a new Highlander Hybrid from Smithtown Toyota. Mike Demera and Diego Rivas couldn't have made the experience any better. This is ou More

by Mike P
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas
Mar 15, 2021 -

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 11, 2021

Excellent experience from the general manager to the sales and service people.No high pressure and they seemed concerned that I get the car that I really want.Negotiations were very easy ,fair price rec More

by perrysusans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : craig hiller, Tim Payton
Mar 12, 2021 -

Smithtown Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 09, 2021

david sung is a very professional patient and helpful sales person with awesome knowledge of all the toyota vehicle i am so grateful to have met him i would highly recommend him to anyone looking for a More

by mez9003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz, David Sung
Mar 10, 2021 -

Smithtown Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 09, 2021

Randy Gonzalez was super easy to work for..There was no pressure at all. The dealership was really great!they took my Camry back great! More

by Dianawht698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Gonzalez
Mar 10, 2021 -

Smithtown Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 08, 2021

It is a pleasure to work with Anthony Desimone. Last week we completed our 3rd lease working with Anthony. He is very honest , straight to the point , knowledgable and great to work with. Explains all the More

by lmerolajr
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
Mar 08, 2021 -

Smithtown Toyota responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 08, 2021

I have bought several cars from Smithtown Toyota. I just picked up a 2021 Corolla Hybrid. Everything went smoothly with the sale. Always a great experience! More

by John
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Mar 08, 2021 -

Smithtown Toyota responded

John, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 08, 2021

I leased my last 5 cars from Smithtown Toyota and I have worked with Louis every time. It has always been a great experience. Louis is friendly, knowledgeable and, to me most importantly, not pushy. Great s More

by Mgall80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller
Mar 08, 2021 -

Smithtown Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 04, 2021

What a great dealership! Smithtown Toyota exceeded all of my expectations when I turned my leased car in last week. They took my Rav and I drove away in a fabulous new Venza. No pressure, just great, ca More

by Sal M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Smithtown Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 04, 2021

I have purchased a lot of vehicles in my time and most transactions did not go that well until now. This was the best purchase experience I have had. I had been working on and off with David Sung for More

by libanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Mar 04, 2021 -

Smithtown Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 28, 2021

My compliments to Michael Bourne, sales person, for his professionalism, knowledge, and ability to listen carefully to what I wanted in a new vehicle. Needless to say I am very pleased with my purchase. More

by Auntfluffy
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Mar 02, 2021 -

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

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