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Smithtown Toyota
Smithtown, NY
1,144 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,144 reviews
August 22, 2024
So when you contact the dealership about issues AFTER you pay them, they're suddenly a ghost. No amount of emails/calls will make these people help you with paperwork/financials after they get their chunk of pay them, they're suddenly a ghost. No amount of emails/calls will make these people help you with paperwork/financials after they get their chunk of change. Awful. Trish was so receptive in the process of her selling me a vehicle. After the fact, I guess she started screening calls and emails. Such a disgusting practice- her and the other managers at Smithtown Toyota. They obviously only care until the payment clears. More
by newy0211
Employees Worked With
August 20, 2024
Wonderful Experience! !! We were so dejected when we left another dealership. Coming here to Smithtown Toyota was a refreshing breath of fresh air!! Got EXACTLY what we wa !! We were so dejected when we left another dealership. Coming here to Smithtown Toyota was a refreshing breath of fresh air!! Got EXACTLY what we wanted much cheaper. The entire staff were friendly and helpful!! Thanks Smithtown Toyota!!! Will recommend you to ALL family and friends!! More
by Dawnd631
August 19, 2024
At the meeting with Sean Miller, he was very personable. He put our needs above his own and put me into the right truck that I was looking for. I’m very thankful that he was my salesman and look forward to He put our needs above his own and put me into the right truck that I was looking for. I’m very thankful that he was my salesman and look forward to buying our next cars from him. Linda M More
by Linda M
August 12, 2024
Sean Miller at Smithtown Toyota is great! He’s very responsive and will get you the right answer. I recently purchased a car out of state and Sean was helpful through the process He’s very responsive and will get you the right answer. I recently purchased a car out of state and Sean was helpful through the process More
by Mitchpang
August 10, 2024
Lou B is an excellent sales person. Dealer and service department are great! Highly recommended! Dealer and service department are great! Highly recommended! More
by andrealynne105
August 07, 2024
Thanks to them for fast and quality service. sean miller is the best !!! I will definitely recommend my friend to cooperate with them. Thanks Sean Miller again!!!! sean miller is the best !!! I will definitely recommend my friend to cooperate with them. Thanks Sean Miller again!!!! More
by …
Employees Worked With
August 06, 2024
True professional. Made me feel comfortable and also let me know what he could do. He didn't promise the world and not deliver. Refreshing to know what I needed and Made me feel comfortable and also let me know what he could do. He didn't promise the world and not deliver. Refreshing to know what I needed and easier to let him know what I can do He also worked hard with John in finance ti get me in the car. More
by Simonmyoung
August 03, 2024
I had good experiences at this dealership except for David bc he yelled at my mom David bc he yelled at my mom More
by Yobata
Employees Worked With
July 28, 2024
Sean was excellent to work with. No pressure- explained every step clearly and professionally. 5 days later when we decided to purchase a SUV he went thru the numbers and did not try No pressure- explained every step clearly and professionally. 5 days later when we decided to purchase a SUV he went thru the numbers and did not try pressure us on any extras. Would highly recommend him. Thank you Sean. Dan M. More
by Danmeehan1220
Employees Worked With
July 24, 2024
Sean was great, especially in the communication department. Also made me feel comfortable and was not pushing me. Straightforward with the whole process. Good people, and kept everything moving. Lo department. Also made me feel comfortable and was not pushing me. Straightforward with the whole process. Good people, and kept everything moving. Love the car so far. More
by Sean
Employees Worked With
