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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

June 21, 2021

The dealer did a super job, The vehicle was there when promised and the sales team was very helpful explaining the complete vehicle. I will recommend Smithtown Toyota More

by Jamaltd
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Payton
Jun 23, 2021 -

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 18, 2021

Just picked up my new 2021 Toyota Supra GR last Friday. I had an extraordinary experience at Smithtown Toyota with David Moshinsky. He is very knowledgeable, fully transparent & easy to deal with. I’m in the More

by Brandon Larnaitis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas
Jun 21, 2021 -

Smithtown Toyota responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2021 Toyota Supra GR! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 14, 2021

I have bought two cars from this dealership and it has been a pleasurable experience each time!! They greet you with a friendly smile, set you up with knowledgeable salesperson, and finish up by giving y More

by ravioliboy71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Smithtown Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 13, 2021

We had a great buying experience at Smithtown Toyota. Our salesman Dave Moshinsky was knowledgeable, professional and made this the easiest shucks purchase I’ve ever had. Questions were answered quickly More

by espos4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 10, 2021

Bought a 2021 toyota rav4 prime from smithtown toyota. at 74 years old and after buying many new cars I was pleasantly surprised at the very friendly professional sales service afforded towards myself, More

by cjsullivanjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kaznocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tania Hernandez
Jun 10, 2021 -

cjsullivanjr responded

Great dealership

Jun 10, 2021 -

cjsullivanjr responded

Great dealership

Jun 11, 2021 -

Smithtown Toyota responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new 2021 Toyota RAV4 and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Jun 11, 2021 -

cjsullivanjr responded

Thanks for a great experience and give trish shea a big pay raise & a promotion. Charlie sullivan

June 03, 2021

Friendly, courteous and highy professional. I have dealt with Lou and Smithown for nine years and highly reccomend them for either leasing or buying an auto More

by myersfla
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 03, 2021

We liked out experience leasing in 2018 so we returned to purchase a new Toyota this year. Very knowledgeable and helpful sales staff (Trish Shea) and the service is very good. They take a lot of the anxie More

by joseph.topek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 02, 2021

We purchased a 2021 Rav 4 SXE Hybrid. It was the most pleasurable experience we have every had when purchasing a car. Trish Shea was very professional and informative, explaining everything clearly befor More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 02, 2021

We had an extremely positive experience at Smithtown Toyota, due mainly to the warm and considerate approach by our salesperson, Jillian Arthus. After we committed to purchasing our new Toyota Tacoma T More

by Tom&Roz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Arthus
Jun 02, 2021 -

Smithtown Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 29, 2021

Smithtown Toyota is the place to go, with Sean Dietz and Ms.Jillian absolutely is who you want to deal with, thanking you with blessing's!!! More

by Gladys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz, Jillian Arthus
Jun 02, 2021 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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