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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

July 27, 2021

This dealership was great!! I would highly recommend them. Louis Bilous was a great sales representative. I would recommend him to my family and friends. More

by Dawn A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Smithtown Toyota responded

We cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 27, 2021

Davit Moshinsky was out standing!!! Helpful, Understanding, Available, Professional and a pleasure to talk with. He is an asset to Smithtown Toyota! Joseph and Denise More

by kmdenise65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Smithtown Toyota responded

Hi and thanks for the great feedback! We're very happy that Dave was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 24, 2021

Just purchased a new car from Smithtown Toyota. David Sung is very nice and patient. He is also super knowledgeable about different Toyota models. Great experience! More

by Brenda Z.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crag Miller, David Sung
Jul 27, 2021 -

Smithtown Toyota responded

Brenda, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Smithtown Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 22, 2021

Smithtown Toyota is a great dealership to buy a car from. They treat you with respect and everyone was very professional. David Sung is one of the most knowledgeable and professional car salesman I have ever More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Miller, David Sung
Jul 26, 2021 -

Smithtown Toyota responded

Hello DC and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 16, 2021

Fritz is the best. I had a lease end from another company coming up in a few months he was able to get me out of and get me into exactly what I wanted. He made the process so easy and I could not be happier. More

by Eric N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Kahler
Jul 20, 2021 -

Smithtown Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 13, 2021

See Tom Matthews, I lost track of how many cars my family of 6 purchased over the years from Tom. Dealership experience is great too,. The actual facility could use a facelift, everyone is on top of each oth More

by farrellsix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 12, 2021

She was polite, super helpful and made the process to a foreigner like myself and my father very easy! Every part of the process was very smooth, even the insurance policy work. Am very happy to know th More

by Siddharth Sehgal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kaznocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Smithtown Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 12, 2021

Just got done purchasing our third Toyota from Smithtown Toyota, the best dealership! Jillian Arthus and Sean Dietz are a pleasure to work with, trustworthy and provide the perfect car buying experience. I More

by Dave M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz, Jillian Arthus
Jul 14, 2021 -

Smithtown Toyota responded

Dave, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Smithtown Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 11, 2021

Covered everything I needed to know. Very knowledgeable, pleasant and helpful. He was a big reason why I bought the car. I know I can call him if I need further help. More

by rainy1452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Smithtown Toyota responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 10, 2021

Sales person Seamus - regarding our very recent purchase of RAV 4 PRIME Was friendly and patient going over the details, making the overall experience very pleasant. All paper work was completed the same d More

by Bhavani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus
Jul 12, 2021 -

Smithtown Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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