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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
December 16, 2021
This was my second Tacoma purchase from Smithtown. I told our sales rep Louis Bilous the exact color truck with all the options we wanted. With inventory and supply low, it took a little time but he c told our sales rep Louis Bilous the exact color truck with all the options we wanted. With inventory and supply low, it took a little time but he came through with the exact truck I wanted with a very fair price. Thank you Smithtown Toyota for you proficiency and thank you Lou for your professionalism, hard work and persistence. Looking forward to future purchases. More
by Ken Macko
Employees Worked With
December 13, 2021
Mr. LOUIS BILOUS the sales rep was phenomenal.He was Mr. LOUIS BILOUS the sales rep was phenomenal. He was super knowledgeable, kind, accessible, and went above and beyond to deliver the car that we wan Mr. LOUIS BILOUS the sales rep was phenomenal. He was super knowledgeable, kind, accessible, and went above and beyond to deliver the car that we wanted. I recommend him wholeheatedly without any reservations. An absolute pleasure to deal with!! More
by PLOMPEE
Employees Worked With
November 30, 2021
Starting over is never easy but the team at Smithtown Toyota went above and beyond to help me. Dreams do come true! The team from sales to prep to finance were amazing and treated me with such respect a Toyota went above and beyond to help me. Dreams do come true! The team from sales to prep to finance were amazing and treated me with such respect and dignity. Thank you to Seamus, Brad, Diego and Anthony. 💋 More
by jpilatecarey
Employees Worked With
Brad Rieda and Diego Rivas, Anthony Desimone, Seamus Carey
November 26, 2021
I was extremely disappointed when I went to the Smithtown dealership. I was looking at the Toyota RAV4. When I asked what the price was, I was quoted $5000 above the sticker price. That was outrageous and I dealership. I was looking at the Toyota RAV4. When I asked what the price was, I was quoted $5000 above the sticker price. That was outrageous and I wonder if that’s even legal to do. I had gotten a Kelley blue book trade in offer, prior to coming to the dealership; the dealership offered me $2400 less. The sales person didn’t seen trustworthy. My boyfriend and I both left feeling upset and disgusted. More
by Unhappy customer
Employees Worked With
Rich Milano
November 23, 2021
I walked in to the showroom explained the type of vehicle I needed. They pointed me to one that I may like. I was allowed to take it for a test drive, and drove home with the vehicle that evening. The salesm I needed. They pointed me to one that I may like. I was allowed to take it for a test drive, and drove home with the vehicle that evening. The salesman, Fritz, was courteous and patient in explaining all the new gadgets on my new car, and helping me connect the Wi-Fi and my phone to the infotainment system. More
by debils424
November 23, 2021
4 days ago I leased a 2021 Venza and I am over the moon with my new ride! This will be 2nd consecutive time leasing from Sean Dietz and Diego Rivas. Car shopping in usually a stressful experience but not a with my new ride! This will be 2nd consecutive time leasing from Sean Dietz and Diego Rivas. Car shopping in usually a stressful experience but not at this Dealership! They are the most professional, friendly and honest guys to deal with. I know when I go in I am getting exactly what I am looking for and at the Best price! Thank you Sean and Diego once again for making my car shopping experience so great! I will be a Smithtown Toyota Lifetime Customer! Debbie :) More
by somerwd
Employees Worked With
Diego Rivas, Sean Dietz
November 19, 2021
Louis was a pleasure to deal with. Everything was delivered as promised and on time. I will definitely be back to buy my next vehicle here. delivered as promised and on time. I will definitely be back to buy my next vehicle here. More
by dgalink1
Employees Worked With
November 18, 2021
Exceptional Service given by Jillian Arthus Sales through Sean Dietz Finance Manager -thank you for all your help! We have not made a new car purchase in many years. Through now fault of the dealership it to Sean Dietz Finance Manager -thank you for all your help! We have not made a new car purchase in many years. Through now fault of the dealership it took almost 4 months for our Rav4 to come in. Jillian made it clear from the beginning there would be a delay and kept us updated on the status of our order throughout the coming months. We would recommend Smithtown Toyota and Jillian Arthus! More
by dmel4
Employees Worked With
Sean Dietz, Jillian Arthus
November 14, 2021
Great dealership to buy a car from. Everyone there was very friendly and nice! I would recommend to everyone! Fritz Kahler is an amazing sales Consultant to go to. He is very friendly and recommends the r very friendly and nice! I would recommend to everyone! Fritz Kahler is an amazing sales Consultant to go to. He is very friendly and recommends the right cars based off your wants and needs in a vehicle. More
by Millergeorge042
Employees Worked With
Fritz Kahler
October 30, 2021
I went to Smithtown Toyota on a whim to look at used cars after my car was totaled. The salesman Rocky was was honest, efficient, and overall just a nice human being who didn’t pressure us once. Everything w after my car was totaled. The salesman Rocky was was honest, efficient, and overall just a nice human being who didn’t pressure us once. Everything was smooth sailing from the minute we decided to buy the car - Diego from finance was amazing and Mary from insurance was super sweet as well! The entire process was easy and painless and a completely different experience from any other time I’ve leased or purchased a car. Highly recommend Rocky, Diego, and anyone at Smithtown Toyota if you’re looking for a great, pleasant car buying experience! More
by Dmquinn7
