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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
March 13, 2022
Louis made my leasing of a new Toyota easy and painless. Ask for him by name when look to purchase a new Toyota. Ask for him by name when look to purchase a new Toyota. More
by rjgmaniaci
February 28, 2022
We had a great experience, easy, fair, quick and hassle free. Our salesperson and the manager were great! free. Our salesperson and the manager were great! More
by happymarci
February 22, 2022
This dealership overextends to make the customer satisfied, important and obtaining the car of there choice. I recommend everyone to stop and experience it for yourself. This is the place for you wi satisfied, important and obtaining the car of there choice. I recommend everyone to stop and experience it for yourself. This is the place for you with no pressure it’s the real deal!! More
by rnanpc
February 18, 2022
I was referred to the dealership from a former employee. He had called the dealership and told them I was coming. I bought a car from them and went home and reviewed the contract. I noticed a few inconsist He had called the dealership and told them I was coming. I bought a car from them and went home and reviewed the contract. I noticed a few inconsistencies in the contract that were different from what was talked about and agreed upon. I called the former employee and went over it with him. He said the dealership padded the price, he said they front loaded it and that it was illegal to do. He was ashamed and embarrassed that he referred me to Smithtown Toyota. He called them and asked how they could do this to a customer, especially someone he referred. They of course lied and said it was all agreed upon and there were no inconsistencies. I was able to remove the tire protection which I was told only cost a dollar more a month but found out later it was an additional 875 dollars which amounted to 803 dollars more. I will never do business with Smithtown Toyota or refer a person to them ever. Nicky More
by Nicky
Employees Worked With
February 15, 2022
Very helpful salesman ,made my experience leasing a new Toyota very pleasant Wouldn’t hesitate to go back in the future Toyota very pleasant Wouldn’t hesitate to go back in the future More
by stvbar
Employees Worked With
February 13, 2022
Very professional and knowledgeable people. Lou,Diego and Lance were just outstanding to business with. Exceptional service and customer care from the sales team and Lance were just outstanding to business with. Exceptional service and customer care from the sales team More
by Bbpmick
Employees Worked With
February 10, 2022
Very short and unpleasant trying to get an appointment for something under warranty!! xxx … where’s the customer service as I only bought my second car there!! Shame on me I guess for something under warranty!! xxx … where’s the customer service as I only bought my second car there!! Shame on me I guess More
by chadchef
Employees Worked With
Whoever books service appointments
February 06, 2022
Exception service from Lou Bilous as always. We are a repeat customer of Lou's and highly recommend him. repeat customer of Lou's and highly recommend him. More
by tim86collins
Employees Worked With
January 22, 2022
Trish was wonderful! I got the Royal treatment. She explained everything about my new Prius and I got a fabulous trade in! Now I have Apple Car Play and AWD like I have wanted. THANK YOU! explained everything about my new Prius and I got a fabulous trade in! Now I have Apple Car Play and AWD like I have wanted. THANK YOU! More
by karyntap
Employees Worked With
