Back

Smithtown Toyota

Smithtown, NY

4.8
1,145 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,145 reviews

August 22, 2022

Fritz was very friendly from the start and was able to explain all the different price breakouts for us and being transparent the whole time. He was in good contact with us keeping me updated on the statu More

by ZFil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Kahler
Aug 24, 2022 -

Smithtown Toyota responded

ZFil, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Fritz's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 09, 2022

Lou was friendly, informative , courteous and helpful so that we were able to find the right car with no pressure. More

by susan010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 04, 2022

They were wonderful and very knowledgeable. Pleasant and patient with all the paperwork and all my questions More

by neenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 26, 2022

today I was with my son when he purchased a certified pre owned Toyota Rav 4. I have to say that the experience was excellent. The salesperson Louis M Bilous was very professional and courteous, he made it a More

by tonymrc1
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas, Finance manager
Jul 27, 2022 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 25, 2022

I did the majority of the leasing process over the phone. I worked with Trish Shea as the salesperson and John Ferranola in Finance. Trish was knowledgeable about the car I chose and promised me that when I More

by MrL
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 25, 2022

My wife and I leased 2019 RAV4 Limited three years ago and we worked with David Sung. Our experience with him was so good that we went back to Smithtown Toyota to work with David on our lease of a 2022 RA More

by jaleksak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Jul 27, 2022 -

Smithtown Toyota responded

jaleksak, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 25, 2022

Dave Molshinsky was amazing to work with. He kept things moving, communicated clearly about paperwork and other things, and the whole process was quick and smooth. He and the dealership seem More

by Fred.Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Smithtown Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 15, 2022

I was on the market for a new Prius Prime, and with the shortage in the market availability, I have to shop outside my local area for an option. As a buyer from MA, Smithtown Toyota really makes me feel sa More

by Q H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivas, Sean Dietz
Jul 19, 2022 -

Smithtown Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 07, 2022

Just bought a 2022 Toyota forerunner this was our second purchase with Tim Payton and everything went well. We also met with John to handle the purchase paperwork and we were out quickly with no pressure to More

by Dom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Jul 11, 2022 -

Smithtown Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 03, 2022

Our salesman Lou was great! He was very helpful in obtaining me a vehicle in these unprecedented times. More

by Angbevinetto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Angbevinetto responded

Our salesman Lou was great! He was very helpful in obtaining me a vehicle in these unprecedented times. He spend a dedicated amount of time reviewing my new vehicle’s many features.

...
16
...