Smithtown Toyota | Page 13

Excellent help from Louis Bilous. Thanks so much! Will definitely recommend you to anyone looking for a Toyota Thanks so much! Will definitely recommend you to anyone looking for a Toyota More

Went in for an oil change, came out with a broken hood latch and broken hood cable. Had to go to another dealership to have it fixed since Smithtown Toyota told me that a car hood latched only with the em latch and broken hood cable. Had to go to another dealership to have it fixed since Smithtown Toyota told me that a car hood latched only with the emergency hook was safe to drive and wouldn't be able to see me for almost a week. Both the Service Department and the Customer Relations department contacted me following this incident. Both said the hatch breaking was due to 'wear and tear' and that the cable was not broken (even though neither had seen the car in person before the repair was completed). I was offered a free oil change...less than 10% monetary value of the repair bill I just paid. Also, why would I return for an oil change when an oil change was the reason I suddenly had a huge repair? More

Just bought a 2023 Prius Prime from Lou Bilous at Smithtown Toyota. He is extremely knowledgeable about this car and was very kind and considerate of our needs. I would highly recommend him. Smithtown Toyota. He is extremely knowledgeable about this car and was very kind and considerate of our needs. I would highly recommend him. More

We bought 7 cars from Lou Bilous at Smithtown Toyota. He has a unique way of explaining a car,how it works,how it benefits the customer. His laid back personality gives one assurance that nothing is impo He has a unique way of explaining a car,how it works,how it benefits the customer. His laid back personality gives one assurance that nothing is impossible. He gives tips and techniques. He is smart and knowledgeable,and works with a staff that respects him and facilitates whatever he thinks best. A gentlemen,a salesman,a car expert, he makes the most difficult task easy. I will continue to buy from mr. Bilous and Smithtown. Best value,impeccable service. More

Friendly service and knowledgeable salesman Dave made our purchase of a Highlander a great experience. purchase of a Highlander a great experience. More

I just leased my fifth Toyota Camry from Lou Bilous. It is always a pleasure to deal with Lou. Super nice guy, very knowledgeable and always honest. I wouldn't go anywhere else. Thank again Lou!! It is always a pleasure to deal with Lou. Super nice guy, very knowledgeable and always honest. I wouldn't go anywhere else. Thank again Lou!! More

I know I can always trust Smithtown Toyota when looking for a vehicle. I have been to other dealerships and they give me the hard sell and it’s always ridiculous numbers they throw out. I just purchased my for a vehicle. I have been to other dealerships and they give me the hard sell and it’s always ridiculous numbers they throw out. I just purchased my 3rd vehicle from Smithtown Toyota yesterday. I was met by Lou Bilous as soon as I walked in and he was great! He was able to get me into an even better vehicle than I expected and within our budget! He explained everything, answered all my questions, and I left the same day with my new car!! It should really speak volumes when someone comes back for their 3rd vehicle to the same dealership. Everyone here has always been wonderful. I could not be happier with my experience, and I will continue to recommend Smithtown Toyota and Lou Bilous to all my friends!! Thank you for the amazing service and getting me into this gorgeous new vehicle!! More

Purchase went smoothly. Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm throug Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm through a stressful experience. More

My sales rep was David Sung. He was very thorough, patient and spent as much time as was needed to explain the workings of the Rav 4 Prime. He was very thorough, patient and spent as much time as was needed to explain the workings of the Rav 4 Prime. More

I met Lou Bilous as I wanted to test drive the new 2023 Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prim Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prime and Lou sat with me and took ample time to walk me through the new features of the car. Thank you so much Lou, John and Craig for your help in landing this new car! More