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Smithtown Toyota
Smithtown, NY
1,145 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,145 reviews
March 10, 2023
Jillian was the most pleasant car salesperson we’ve ever dealt with during many car purchases over the years. We never felt the typical “hard-sell” or impatience. She was always available even on her days o dealt with during many car purchases over the years. We never felt the typical “hard-sell” or impatience. She was always available even on her days off and when she was home sick. Diego was efficient and clear when answering any financial questions and handling final business at delivery. More
by Marshab1010
Employees Worked With
Diego Rivas, Jillian Arthus
March 10, 2023
Worked with Trish shea on buying new Tacoma. Trish was very informative and easy to work with. Trish made the experience easy and stress free. She informed me of several options in purchasing or Trish was very informative and easy to work with. Trish made the experience easy and stress free. She informed me of several options in purchasing or leasing. After our agreement Trish took the time to go over the car in detail so I knew everything that was available to me. I would highly recommend Trish Shea to others purchasing a vehicle from smithtown Toyota. The sales managers and support staff were super nice helping along the way. More
by pmac934
Employees Worked With
March 08, 2023
The process was quick, simple, and everything was explained in detail, I felt like family! explained in detail, I felt like family! More
by aliciab
March 02, 2023
We have purchased our last 3 cars from Smithtown Toyota and service our cars there as well. We recently purchased a 2023 Rav4 Prime and our experience was excellent. David Sung was extremely helpful, knowl and service our cars there as well. We recently purchased a 2023 Rav4 Prime and our experience was excellent. David Sung was extremely helpful, knowledgeable and courteous. He answered our many questions and we would definitely recommend him and hopefully down the road when we are ready for a new vehicle he'll be available to help us again. The Rileys More
by kdriley
Employees Worked With
David Sung
February 25, 2023
Excellent dealership, end to end experience was a pleasure. Michael Bourne in Sales is very knowledgeable and friendly. Michael assisted with finding the exact care I wanted and took the time to go pleasure. Michael Bourne in Sales is very knowledgeable and friendly. Michael assisted with finding the exact care I wanted and took the time to go over all of the car features during delivery. Will absolutely recommend this dealership and Michael to anyone looking for a Toyota More
by Jeremy
Employees Worked With
February 21, 2023
David Sung is very professional and detailed, nice person to work with, always providing a status on the purchase process and patiently answering all my questions. I would recommend him to work with, always providing a status on the purchase process and patiently answering all my questions. I would recommend him More
by rodriguez.miguel
Employees Worked With
David Sung
February 19, 2023
One of the best car purchase experiences I've ever had. Professional, friendly, and honest! Professional, friendly, and honest! More
by kzacharoff
February 17, 2023
This was the best experience we've ever had buying a new car. Tom Matthews was extremely helpful and so easy to work with. He did everything we asked and was always informative. We would highly recommend T car. Tom Matthews was extremely helpful and so easy to work with. He did everything we asked and was always informative. We would highly recommend Tom Matthews and Smithtown Toyota! More
by JS
February 16, 2023
Excellent. Good guy. Very knowledgeable. Very straight forward. It was a very pleasant and positive experience. I would recommend them and David to anyone l Good guy. Very knowledgeable. Very straight forward. It was a very pleasant and positive experience. I would recommend them and David to anyone looking to buy a Toyota. More
by Bob D
Employees Worked With
forgot his name. Spanish guy. Gave me a good deal on warranty. , David Sung
January 28, 2023
Purchasing my 2023 1794 Tundra was a fantastic experience... Jillian Arthus was fantastic... She was working as hard for me as she was for the dealer to get me the deal i wanted.... Diego the f experience... Jillian Arthus was fantastic... She was working as hard for me as she was for the dealer to get me the deal i wanted.... Diego the finance manager was polite, professional and speedy.... Such a great experience, I bought another car for my daughter on my delivery day. More
by jjcahalane
Employees Worked With
Diego, Jillian Arthus
