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Smithtown Toyota

Smithtown, NY

4.8
1,145 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,145 reviews

May 07, 2023

Top notch dealership! Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an atti More

by nleslieontheedgepainting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 17, 2023

Great Dealership to work with. They were fair on trade-in. Honest. No gimmicks, no hassle. They made buying a car a pleasant experience. Tim Payton was great to work with. Ke More

by lkick55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Apr 19, 2023 -

Smithtown Toyota responded

I cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 31, 2023

I purchased my second Toyota this year from Smithtown Toyota, that is how wonderful the service was.... When I picked up my new Tundra I saw the Venza on the showroom floor... My Sales person Jillian t More

by jjcahalane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Jillian Arthus
Apr 04, 2023 -

Smithtown Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 29, 2023

I just purchased a 2023 Highlander and worked with both Lou and David and could not have asked for a better experience. Buying a car can be a real headache and was something we had been putting off for a w More

by Slr9985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sung
Mar 31, 2023 -

Smithtown Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Lou and David's efforts have made the difference in your 2023 Highlander-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 28, 2023

Big Mike was amazing! I got my green toyota corolla cross and I’m very happy with the deal! He was nice throughout the transaction and very responsive and knowledgeable! More

by Eunice2223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Smithtown Toyota responded

Eunice, thank you so much for taking the time to let us know how happy you are with your Toyota Corolla Cross! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 23, 2023

Simply the best! Tim in sales was a pleasure to work with. John in finance made it simple and explained financing options. One of the best car buying experiences we’ More

by Chris P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Payton
Mar 27, 2023 -

Smithtown Toyota responded

Chris, I cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 21, 2023

Louis was very helpful throughout the whole experience of finding and purchasing my new car! He made everything easy and fast! I would highly recommend him and Smithtown Toyota! More

by lauriemozejko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that Louis could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 19, 2023

I was very pleased with my Lewis my salesman he was excellent. He worked 100% with me making sure I got everything I wanted in the Camry. Upon delivery he went over all the options making sure I got at More

by Arnie0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 19, 2023

I bought my first car since I relocated to the US in Smithtown Toyota (and I haven't spent that much amount of money in one transaction in my life). I appreciate very much the service provided by Louis, More

by Yun
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller, Nayrobis Mercecks
Mar 21, 2023 -

Smithtown Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 10, 2023

Just purchased my second toyota from them in three years, Sean Diets and Diego Rivas make purchasing a vehicle enjoyable, right to the point no haggling they gave the best price and financing available. I wi More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Rivas, Tim Payton, Sean Dietz
Mar 14, 2023 -

Smithtown Toyota responded

Thank you for leaving us this great review, Rich. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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