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Smithtown Toyota
Smithtown, NY
1,178 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,178 reviews
March 12, 2024
Sean Murray was courteous and professional in my dealings with him. He helped me and my son find a car that was all my son could ask for, and within my budget. There was no pressure and the experience overal with him. He helped me and my son find a car that was all my son could ask for, and within my budget. There was no pressure and the experience overall was pleasant. My son is very happy with the purchase and I still have a couple of dollars in my pocket for a rainy day. Couldn't ask for for. More
by eddie.cairnie
Employees Worked With
February 22, 2024
We just leased a Corolla Cross from Lou. 3 years ago we had leased a Rav 4 from him. Both times were great experiences. Highly recommend Lou and this dealership. 3 years ago we had leased a Rav 4 from him. Both times were great experiences. Highly recommend Lou and this dealership. More
by dsalto
Employees Worked With
February 13, 2024
Most respected and professional dealership around. A worthwhile and pleasant vehicle purchasing experience. I felt comfortable through the whole buying process. I trust them 100% A worthwhile and pleasant vehicle purchasing experience. I felt comfortable through the whole buying process. I trust them 100% More
by calogerobroo
Employees Worked With
February 09, 2024
Just bought my second Rav4 from Lou. Great experience, super easy process. Lou was very helpful to get me a new Rav fast after my car accident. Will be back again! Great experience, super easy process. Lou was very helpful to get me a new Rav fast after my car accident. Will be back again! More
by Lmuty
February 06, 2024
Looked in lot to find a vehicle i wanted, found what i wanted and went inside dealership. I met salesman Louis M Bilous and told him the vehicle i want and he proceeded to help me. wanted and went inside dealership. I met salesman Louis M Bilous and told him the vehicle i want and he proceeded to help me. More
by BSCHWALBACK
Employees Worked With
February 03, 2024
Just leased my second Highlander from Mike. Terrific experience all around. Enjoying my new car. Terrific experience all around. Enjoying my new car. More
by Mike P
February 02, 2024
Just purchased a 2024 Toyota Venza. The General Sales Manager, Lance Farley, introduced us to Louis Bilous who was our sales representative and the sale was finalized by Craig Miller, The General Sales Manager, Lance Farley, introduced us to Louis Bilous who was our sales representative and the sale was finalized by Craig Miller, Finance Manager. We have been purchasing Toyotas all our life, but this was the first time at Smithtown Toyota. The whole experience was outstanding. While Toyotas sell themselves, having a group as we did, makes the process alot easier. More
by dsedward128
January 31, 2024
David is an absolute gem. He made the car shopping process so easy and educational. He took his time to explain everything and break down all the pricing. He sat with me to go He made the car shopping process so easy and educational. He took his time to explain everything and break down all the pricing. He sat with me to go over everything in the car how the buttons work even connecting my car to my phone. I couldn't be happier with my Rav4 Prime. He is by far the most honest salesperson I had met turning my shopping. I highly recommend David! More
by Alyssamdark
Employees Worked With
David Sung
January 29, 2024
I couldn't be happier with Smithtown - great car, great, price, great service, easy purchase process and great continuing car care! Trish and everyone on the team that I interacted with were great! price, great service, easy purchase process and great continuing car care! Trish and everyone on the team that I interacted with were great! More
by harring46a
Employees Worked With
January 21, 2024
We were so pleased with our salesman, Louis Bilous, for making our shopping experience so pleasant and stress free. He recommended a RAV4 which was comparable to the size vehicle I currently drive. We wer making our shopping experience so pleasant and stress free. He recommended a RAV4 which was comparable to the size vehicle I currently drive. We were given a car to test drive and shown all the nice features it included. At no time did we feel pressured. He gave us the benefits of upgrading to the RAV4 Prime which we ultimately decided to go with. We then chose the duration of the lease and set up a date of our choosing to pick up our new vehicle. I felt no need to shop elsewhere. Smithtown Toyota is a fine example of the proof that a new million dollar showroom is not necessary for positive car buying experience. It’s the people and their customer service that makes the dealer. More
by baronsteven
Employees Worked With
