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Smithtown Toyota

Smithtown, NY

4.8
1,145 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,145 reviews

August 05, 2023

First dealership contacted after moving to Long Island from Houston Texas. Mike and Diego made a great effort to get me into the perfect Tacoma. More

by C W N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 30, 2023

Amazing service! It was a fast and pleasant experience the staff was very professional, polite and helpful with the transaction in every step of the way. Thank you!!! More

by kimberlyramlall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us, Kimberly! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

I have purchased 7 cars from Anthony over the past twenty years. First class guy, pragmatic and always courteous, makes purchasing a car almost a pleasure. More

by martybc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
Jul 24, 2023 -

Smithtown Toyota responded

Marty, thank you for your loyalty to our dealership and for taking the time to write this review. Anthony’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

No nonsense or stress. Always the best deal on the trade in. Fair pricing on new car. Pleasant people with no hard selling of pressure. I have bought 19 new cars from this More

by jimhoops
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
Jul 24, 2023 -

Smithtown Toyota responded

Jim, Thank you for sharing your feedback about your experience. I am glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let me know! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

My sales rep was Louis Bilous I told him I was looking for a Tacoma that I wanted to purchase and he showed me a few he had in stock. After explaining the difference in the models I chose one and I’m very More

by nysun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Smithtown Toyota responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

Louis listens and is an honest and trustworthy salesman. He listened to what I needed and what I didn’t. He worked with me throughout the sale and made it easy for any decisions I had to make. Great job in More

by nysun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Smithtown Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 19, 2023

My salesman Tom Mathews was a professionals in every sense of the word! No games here, pricing was the best and I looked at 3 other dealerships before I purchased. The Finance manager Diego Rivas was al More

by bourshead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas
Jul 21, 2023 -

Smithtown Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 17, 2023

Tim did a great job in getting me the car I wanted. Very professional, honest and knowledgeable. He helped me set my cars programs up as well. More

by serfup49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Kaznocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Payton
Jul 19, 2023 -

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 08, 2023

Trish was very helpful and informative. She and the staff made purchasing a car almost painless. More

by jslote45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Smithtown Toyota responded

Thank you for taking the time to share with us! The goal of the Smithtown Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 28, 2023

One of the BEST car buying experiences ever ! Our first Toyota purchase ! Every person at this dealership that we had spoke with was OUTSTANDING ! Michael Bourne , sales consultant..SUPERIOR ! More

by kplaurel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Smithtown Toyota responded

Thank you for taking the time to write about your experience with us! At Smithtown Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else I can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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