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Smithtown Toyota

Smithtown, NY

4.8
1,221 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,221 reviews

October 04, 2025

Everyone at Smithtown Toyota helped me out in every way they could to ensure that I have a great deal on a car. One of your associates,Mike, even stayed extra time to help me out with a sale so I have noth More

by Theo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle with insurance- 5 stars
October 03, 2025

Sean, was very professional and not pushy. He was super helpful. He allowed me to take my time with test driving the vehicle. And even when I told him that I was taking the vehicle to my mec More

by DJ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Smithtown Toyota responded

Thank you for your feedback! I am glad to hear that Sean provided you with a professional and helpful experience at Smithtown Toyota. It's great to know that you felt comfortable taking your time with the test drive and consulting your mechanic. We truly appreciate your recommendation and look forward to assisting you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 30, 2025

Sean was helpful without being pushy and the dealership was easy to deal with. The vehicle was priced well and overall the experience was no hassle which I appreciated immensely. More

by jpa5635
Recommend Dealer
Yes
Employees Worked With
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team helpful and that your experience at Smithtown Toyota was hassle-free. We take pride in offering great prices and excellent service. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 30, 2025

My experience at Smithtown Toyota was very professional, pleasant, organized. Personnel was very knowledgeable. I would highly recommend it. More

by Clinton.thomas11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Clinton! I'm thrilled to hear that your experience at Smithtown Toyota was professional, pleasant, and organized. Our team takes pride in being knowledgeable and providing great service. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 26, 2025

Louis made me feel very comfortable and not pressured into buying a vehicle with him. He was very informative and patient. Lou’s kindness and readiness to help made this process very smooth and enjoyable More

by Alanni
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cadesti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Smithtown Toyota responded

Thank you for your review, Alanni! I'm glad to hear that Louis made your experience comfortable and enjoyable at Smithtown Toyota. His informative and patient approach is exactly what we strive for. We appreciate your feedback and hope to assist you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 23, 2025

Across the board everyone here took care of you. They were very personable, honest, and helpful in every fashion. More

by Mikescic27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Smithtown Toyota responded

Thank you for your wonderful feedback, Mike! I'm thrilled to hear that our team at Smithtown Toyota provided you with personalized, honest, and helpful service. We truly appreciate your recognition of our efforts. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 19, 2025

This is probably my fifth or sixth car over the years I have purchased or leased from Smithtown Toyota. They are unlike other dealers. They don’t pressure you and dont add extras or play any games. I orde More

by Matteo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Smithtown Toyota responded

Thank you, Matteo! I truly appreciate your loyalty to Smithtown Toyota and am thrilled to hear about your positive experiences.I am glad that Big Mike and Rocky could assist you in getting your Grand Highlander Hybrid just the way you wanted. Your kind words about our no-pressure approach mean a lot to us. We look forward to serving you again for your future vehicle needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

Mike was awesome and super helpful. Made shopping for my first car all the more easier. All questions I had were answered and the whole process was made super easy. Really great experie More

by ashleycomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Smithtown Toyota responded

Thank you, Ashley! I'm thrilled to hear you had such a great experience at Smithtown Toyota while shopping for your first car. It’s wonderful to know that our team, especially Mike, was able to assist you and make the process easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

Michael Kazlauskas came in on his day off just to make sure my son was happy with the truck before he made the purchase. Michael always stayed in touch with us during the process. Had a wonderful experien More

by MrsRotella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm happy to hear that you and your son had such a positive experience at Smithtown Toyota with Michael. It's great to know he was able to assist you in finding the perfect truck and kept in touch throughout the process. I truly appreciate your kind words, and we look forward to welcoming you back for future needs. Enjoy the new truck! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 17, 2025

Mike was amazing he was so helpful! Everything went smoothly and was so easy. I felt very taken care of at toyota. More

by escaccia85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Smithtown Toyota responded

Thank you for your fantastic review! I'm thrilled to hear that you had such a smooth and easy experience at Smithtown Toyota. Our team strives to ensure every customer feels taken care of, and it's great to know that Mike made an impact. We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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