Back

Smithtown Toyota

Smithtown, NY

4.8
1,160 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,160 reviews

January 17, 2025

Tom was incredible! He was organized, explained everything, easy and very pleasant to deal with and listened to my every need. The whole experience of buying a car from More

by caliperti35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Smithtown Toyota responded

Thank you, Tom, for sharing your fantastic experience with us! We're thrilled to hear that Tom and Diego made your car buying journey at Smithtown Toyota so smooth and enjoyable. Your feedback means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 15, 2025

Smithtown Toyota made my car buying a great experience. My salesman Louis was friendly, patient, and accommodating. He was never pushy. I bought the exact car I wanted at the exact price I wanted to pay. More

by goodoldlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Smithtown Toyota. It’s fantastic that Louis was able to assist you in finding the exact car you wanted at the right price. We appreciate your kind words and hope to see you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 14, 2025

Great customer service and Rob is professional. He knows his job well and I would recommend anyone to buy their car in this location. Rob took time to give me the spare key that I forgot in the dea More

by absperal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bartoli
Jan 14, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Rob and the service you received at Smithtown Toyota. It's fantastic to hear that he was able to assist you with your spare key and provide a professional experience. We hope you enjoy your new car, and we look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 12, 2025

Everyone at Smithtown Toyota is so nice and they work with you to get you exactly what you want. More

by MeaghanMcDonough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Smithtown Toyota. Our team is dedicated to helping our customers find exactly what they want, and it's great to know we succeeded with you. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 08, 2025

Rob is a great salesman. He showed enthusiasm and charisma towards all 4 of us. He even offered us a great deal for our 2022 RAV4 XLE and was very patient. Great guy. Highly More

by Derrick Cadet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Smithtown Toyota responded

Thank you, Derrick! We truly appreciate your kind words about Rob and are thrilled to hear that you and your group had such a positive experience at Smithtown Toyota. It's wonderful to know how much you valued his enthusiasm and the great deal on your 2022 RAV4 XLE. We look forward to seeing you again and thank you for recommending us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 05, 2025

Randy was very professional and helpful with the purchase of my new RAV4. He kept me updated on the status of my new car as it was transported from port to the dealership. More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Gonsalves
Jan 07, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Bruce! We're thrilled to hear that Randy provided you with professional and helpful service during your purchase of the new RAV4. Keeping our customers informed is important to us, and we’re glad he did just that. We look forward to seeing you again at Smithtown Toyota! Enjoy your new RAV4! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 05, 2025

Picked up new 25 Camry, process from start to finish was so smooth.From the sales person Mike Demara and the F&I Manager Rocky. Even the managers Lance and Aman working with us on our trade. Terrific and e More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance and Aman
Jan 07, 2025 -

Smithtown Toyota responded

Thank you so much for your wonderful review, Joe! We're thrilled to hear that your experience with us at Smithtown Toyota was smooth and enjoyable while picking up your new 2025 Camry. It's great to know that Mike, Rocky, Lance, and Aman provided the support you needed and answered all your questions about the hybrid. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Jan 08, 2025 -

Joe responded

Thanks Lauren, great experience and the product terrific!!

January 04, 2025

Rob listened intently to my specific needs and financial window. He was very empathetic and was never pushy or condescending. He entered all my questions, was very patient with my indecision, and was very s More

by dbrauerpt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Rob at Smithtown Toyota. It’s great to know that he was able to listen to your needs and provide you with the support you were looking for. We truly appreciate your recommendation and look forward to helping you with your future car purchases. Don’t hesitate to visit us again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

Rob was very genuine and personable. He was accommodating and worked with us to get in the right car at the right price. More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas, Sam (insurance)
Jan 04, 2025 -

Smithtown Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Rob at Smithtown Toyota. It’s our goal to help each customer find the perfect vehicle at the right price. We look forward to seeing you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

Rob was patient and knowledgeable. He provided a good product that was a fair value in today's market More

by john.ammirati737
Recommend Dealer
Yes
Employees Worked With
Rob Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Rob was patient and knowledgeable during your experience at Smithtown Toyota. Providing fair value and quality products is important to us, and we're glad that you found that with us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

1
...