Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Toyota
Smithtown, NY
1,165 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
February 17, 2025
This is the third SUV we've bought from Dave Moshinsky at Smithtown Toyota because of the outstanding service we receive every time. In fact,although we live twenty miles from this dealership, Dave has accom Smithtown Toyota because of the outstanding service we receive every time. In fact,although we live twenty miles from this dealership, Dave has accomodated us by offering to drive our SUV to there for service appointments Today, Rocky Dentici handled all required financial items expertly and accurately in a most friendly and prompt manner. Zach Millian, Toyota Insurance Specialist, called us to review all insurance information completed on forms was correct. This dealership is definitely quite unique...which must begin with its supervising General Managers More
by scataliotti
Employees Worked With
Other Employees :
Insurance Coordinator, Zach Millian
February 16, 2025
My dad and I had the pleasure of working with Steve and he was amazing! Steve was kind, patient and extremely helpful in answering all our questions and concerns. We had many but he was always ready with a he was amazing! Steve was kind, patient and extremely helpful in answering all our questions and concerns. We had many but he was always ready with an answer or a resource we could use. I really appreciated the polite way he spoke to us and he was genuinely concerned about getting us a great deal. Would highly recommend him! He is truly a gem! More
by Amber
February 09, 2025
Very helpful and made the entire process fast and easy. Would recommend to others for sure! Would recommend to others for sure! More
by lesliesilvadiaz619
February 01, 2025
Outstanding dealership experience! The Toyota brand is not hard to sell but I've had experience at dealerships' of the Lexus brand whom I will not mention that were just miserable. Th The Toyota brand is not hard to sell but I've had experience at dealerships' of the Lexus brand whom I will not mention that were just miserable. The salesperson who served me was Louis Bilous. He was knowledgeable of the models, not at all pushy for a fast sale, and immediately took me for a test drive on a miserably cold night the first week on Jan. Louis had no issue with the fact that I planned to test drive a Subaru and Honda model afterward. The last week of the month I was back to purchase my new Crown Signia. Louis in sales, John Ferranola in finance, and the charming lady Carol whom picked me up from the train station were just wonderful. Great team, Thank you! More
by Charlespardo
January 31, 2025
Extremely smooth experience with very helpful staff. Very considering of what I need out of a car. Very considering of what I need out of a car. More
by tjlane568
Employees Worked With
January 17, 2025
Tom was incredible! He was organized, explained everything, easy and very pleasant to deal with and listened to my every need. The whole experience of buying a car from He was organized, explained everything, easy and very pleasant to deal with and listened to my every need. The whole experience of buying a car from Smithtown Toyota was a breeze From Tom in sales to Diego in finance. I would give my experience 10 out of 10!!!!!! More
by caliperti35
Employees Worked With
January 15, 2025
Smithtown Toyota made my car buying a great experience. My salesman Louis was friendly, patient, and accommodating. He was never pushy. I bought the exact car I wanted at the exact price I wanted to pay. My salesman Louis was friendly, patient, and accommodating. He was never pushy. I bought the exact car I wanted at the exact price I wanted to pay. More
by goodoldlo
January 14, 2025
Great customer service and Rob is professional. He knows his job well and I would recommend anyone to buy their car in this location. Rob took time to give me the spare key that I forgot in the dea He knows his job well and I would recommend anyone to buy their car in this location. Rob took time to give me the spare key that I forgot in the dealership when I first bought my car . More
by absperal
January 12, 2025
Everyone at Smithtown Toyota is so nice and they work with you to get you exactly what you want. with you to get you exactly what you want. More
by MeaghanMcDonough
Employees Worked With
January 08, 2025
Rob is a great salesman. He showed enthusiasm and charisma towards all 4 of us. He even offered us a great deal for our 2022 RAV4 XLE and was very patient. Great guy. Highly He showed enthusiasm and charisma towards all 4 of us. He even offered us a great deal for our 2022 RAV4 XLE and was very patient. Great guy. Highly recommend him! More
by Derrick Cadet
Employees Worked With
