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Smithtown Toyota

Smithtown, NY

4.9
1,247 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,247 reviews

December 03, 2025

Had a wonderful experience when purchasing a car with Louis Bilous.He was friendly, knowledgeable, and answered our questions. Louis made the whole transaction seamless, we went to look and drove away More

by Kjcolavolpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience purchasing your car with Louis at Smithtown Toyota. It’s great to know that he was friendly and knowledgeable while making the transaction seamless for you. We appreciate your feedback and hope to see you again soon! Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2025

It was a great experience. i will go back every time. Very fair and painless! More

by j.shiels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Smithtown Toyota responded

Thank you for your positive review! I am delighted to hear that you had a great experience at Smithtown Toyota and found the process fair and painless. We look forward to welcoming you back for your next visit! Safe travels! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2025

Buying a new or used vehicle is rarely something people enjoy doing.  At Smithtown Toyota, I was accommodated and made to feel that I was in good hands.  Michael Kazlauskas is a hardworking honest man.  I More

by mike.bike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Smithtown Toyota responded

Thank you so much for your fantastic review, Mike! I'm pleased to hear that you felt accommodated and in good hands during your experience at Smithtown Toyota. It's great to know that Michael was able to assist you in finding the right vehicle within your budget while going above and beyond by mailing you that plastic piece. I truly appreciate your recognition of his hard work and honesty. We look forward to seeing you again for your next vehicle purchase, even if it is over an hour away! Thank you once again for choosing Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 26, 2025

Very efficient. Sean explained all details thoroughly including features on how to operate the vehicle More

by wendy del piano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Smithtown Toyota responded

Thank you for your wonderful feedback, Wendy! I'm thrilled to hear that Sean provided you with thorough explanations of the vehicle features. At Smithtown Toyota, we strive to ensure our customers are well-informed and satisfied. I appreciate your support, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 23, 2025

Louis Bilious my salesman was attentive, professional, and met me at my price point to put me in the perfect new car! More

by Michaelsabareseeras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Smithtown Toyota responded

Thank you, Michael, for your wonderful review! I'm thrilled to hear that our salesman was attentive and professional, helping you find the perfect new car at your price point. At Smithtown Toyota, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 22, 2025

Sean was very direct and honest and I felt they genuinely he was trying to help me find a car that was right for me, and my budget. 5 stars More

by stevenm72803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Steven! I'm thrilled to hear that Sean provided you with honest and direct assistance in finding the right car for you at Smithtown Toyota. Your satisfaction is our priority, and we appreciate your feedback. We look forward to helping you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 20, 2025

Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. More

by E.joachin105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 13, 2025

My fiance and I just recently bought a ‘24 Camry from Louis. Lou was very patient with us as first time new car owners and was extremely thorough and courteous. We would recommend him to anyone looking t More

by Victoria and Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Smithtown Toyota responded

Thank you, Victoria and Joe! I am happy to hear that Louis provided you with such a positive experience while purchasing your 2024 Toyota Camry. I appreciate your kind words and recommendation. We look forward to seeing you again at Smithtown Toyota. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2025

Friendly personnel very helpful Louis was very helpful and gave me a good deal on my trade-in. More

by Tytor1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with Louis at Smithtown Toyota. It's great to know you found our team friendly and helpful, and that you received a good deal on your trade-in. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 08, 2025

Great sales service, very good insurance setup and great finance work. All around very great experience purchasing a behicle More

by Radiers636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Nov 09, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear about your great experience with our sales service, insurance setup, and financing at Smithtown Toyota. We strive to provide excellent service, and it's rewarding to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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