Smithtown Nissan

I purchased two vehicles at Smithtown Nissan, a low mileage used Sentra and leased a new Nissan Rogue. First, I couldn't even get a cup of coffee on a Saturday morning at this place. After a while, a mileage used Sentra and leased a new Nissan Rogue. First, I couldn't even get a cup of coffee on a Saturday morning at this place. After a while, a sales guy finally went to a nearby gas station to get me some. Yes, this sounds trivial, it's just something I would expect these days. This dealership actually has customers pay for coffee in the service area. What really has lead me to post this is how poor my experience was on many different levels at this dealership. First, I was quoted on the low mileage Sentra that the price agreed to included the extended warranty. By the time I got to the financing guy, the extended warranty had been added on top of the price quoted. In the end, I ended up canceling the extended warranty as they were trying to add an additional $2500 on top of what was already agreed to. On the Rogue I asked for what the monthly payment would be for me to do a no money down except tax, title, again was quoted one thing, financing had a very different deal for me that did not reflect what was discussed at all. They also brought me to their on-site auto insurance rep, another dishonest person named Joe DeLucia, that is a story in and of itself, stay away from this guy. On the lease of the new Rogue, I encountered problems with the vehicle, the car intermittenly does not accelerate. THEIR mechanic told me the transmission should be replaced, although he said even doing that he had no confidence in it. The service manager told me everything checked out fine, I was good to go. The problem happended again. Now some sales manager asks me to cme in, he is willing to give me a deal on a new car, that they'll do buy out my lease. Lets just say I don't think any deal coming from this place would be in my best interest. They also love to say how they are the #2 dealership in the country, what exactly is that suppose to mean, that you are good at deceiving people better than others, that was my experience. Never shall I refer anyone to buy here, stay away. More

Rob Tranowski is very professional and a good salesman. I will recommend him to my friends when they need new car. I believe that his professional skill and good personality is very valuable for Smithtow I will recommend him to my friends when they need new car. I believe that his professional skill and good personality is very valuable for Smithtown Nissan right now and future. I wish Rob Tranowski, his family and all Smithtown Nissan employees have wonderful holidays and happy new year. More

I was extremely satisfied with the service that I was provided at Smithtown Nissan. I was assisted by Giuseppe, a great well rounded, personable salesman. I was able to see and drive the vehicle I was in provided at Smithtown Nissan. I was assisted by Giuseppe, a great well rounded, personable salesman. I was able to see and drive the vehicle I was interested in and helped in making my final decision and purchase. More

This was the most professional experience I have had with any car salesman and dealership!! They both very pleasant, patient and extremely knowledgable!! I would highly recommend Smithtown Nissan, as well a any car salesman and dealership!! They both very pleasant, patient and extremely knowledgable!! I would highly recommend Smithtown Nissan, as well as continue to lease or purchase my own vehicles on an on-going basis!! More

Our salesman, Billy Doyle, was extremely courteous, professional and friendly on assisting us in our lease of a 2010 Altima. We expect to lease a second car next year and will look for Billy at that t professional and friendly on assisting us in our lease of a 2010 Altima. We expect to lease a second car next year and will look for Billy at that time. He is a fine representative of his dealership. More

Never had such streamlined experience buying a new car--drove in with one just to take a look and drove out with a new Altima! Can't say the same for this review process, though. It's pretty irritat car--drove in with one just to take a look and drove out with a new Altima! Can't say the same for this review process, though. It's pretty irritating to be assigned a minimum length and chastised about what to write. More

Great sales! Great service! Great price! Great new Great sales! Great service! Great price! Great new car! Everyone was very nice to us and we enjoyed shopping and purchasing from Smithtown Nissan. Great sales! Great service! Great price! Great new car! Everyone was very nice to us and we enjoyed shopping and purchasing from Smithtown Nissan. We would highly recommend this dealership. The new car is fantastic and we are so pleased! Thank you very much! More

I was very happy with this dealership.My salesman Billy Doyle treated me like he knew me forever.I also had a great experience with Joe G in finance.He was not only very nice but also very understanding of Doyle treated me like he knew me forever.I also had a great experience with Joe G in finance.He was not only very nice but also very understanding of my situation.I would recommend this dealership to anyone looking for a Nissan.Thankyou for a great experience. Maria Panagotos More

The experience I had was superior to many other dealerships. The salesman, Billy could not have been more helpful and was extremely personable. I am not a fan of salespersons because of their deame dealerships. The salesman, Billy could not have been more helpful and was extremely personable. I am not a fan of salespersons because of their deameanor. Billy was a human and did not push anything on me and it felt like he was on my side rooting for me for my new purchase. After the purchase he said he would call me in case I had any questions. He did as he said and he answered my questions in a very efficient manner. Great guy! Joe and Ray really worked hard to give me a great deal. They looked at what I could do and what they could do and really made a full-hearted, honest effort. Lastly, the car is great. Phenominal experience, they took good care of me. Go there. More

Solid dealership. Got me out of a '09 CRV lease and into a '10 Altima. Very quick (in and out in less than 3 hrs with the new car). Salesperson was polite and courteous. Only complaint is that I referred my a '10 Altima. Very quick (in and out in less than 3 hrs with the new car). Salesperson was polite and courteous. Only complaint is that I referred my brother to the dealership and he bought a car a week later, I was promised a referral check which I have still not received. Why promote a referral program if you are not going to follow through on your word? Anyway, an overall good experience aside from that one problem. More